Principal, Transformation Communications & Business Partnerships

OCC • Chicago, IL

1d • $154,500 - $226,300 • Hybrid

About The Position

The Principal, Transformation Communications & Business Partnerships is a senior communications role that leads internal engagement and change communications in support of OCC's transformation, while serving as a trusted communications advisor to several business teams. Working closely with the Managing Director and Executive Principal, Strategic Business Partnerships, this individual translates enterprise strategy and narrative into day-to-day execution for the teams they support, ensuring OCC's transformation, growth initiatives and stakeholder engagement are communicated with clarity, consistency and impact.

Requirements

• Strong communications judgment and advisory skills, with the ability to counsel business leaders through change, ambiguity and fast-moving situations
• Excellent writing, editing and verbal communications skills, particularly for change and transformation communications, with the ability to translate strategy into audience-relevant messaging
• Experience supporting complex, multi-stakeholder initiatives — such as organizational change, or market and regulatory engagement — with the ability to manage several concurrent workstreams
• Demonstrated ability to collaborate and coordinate across multiple communications disciplines
• Ability to manage competing priorities and deliver in a fast-paced, highly regulated environment
• Proficiency in Microsoft Office Products (Word, PowerPoint, Excel)
• Bachelor's degree in communications, journalism or English, OR in a related discipline OR an equivalent combination of education and private/public sector experience
• 10+ years of progressive experience in a communications, marketing or public relations role in the public or private sector, or with an agency
• Demonstrated experience with change/transformation communications and supporting business functions that engage market participants, clients or regulators
• Experience supporting or administering measurement frameworks for communications functions
• Change management experience required

Nice To Haves

• Experience partnering with market-facing or regulated business functions (e.g., clearing, operations, member/client services, compliance) a plus
• Proficiency in communication technology, AI and design platforms including SharePoint, Slack, Poppulo, Salesforce, Adobe Express preferred
• Fintech, financial services or insurance industry experience preferred
• regulated industry experience preferred

Responsibilities

• Support the development and execution of internal communications and change-management plans to advance OCC's transformation initiatives ensuring colleagues understand what is changing, why it matters and what is expected of them.
• Serve as the day-to-day communications lead for transformation-related workstreams, partnering with Organizational Change Management and project teams to align messaging, timing and channels.
• Develop toolkits, FAQs, leader talking points and manager cascades that translate enterprise transformation priorities into department- and team-level relevance and action.
• Serve as a day-to-day point of contact for business partners, providing communications counsel informed by OCC's strategy, culture, regulatory environment and stakeholder landscape.
• Maintain and administer the systems, processes, and tools used to establish and sustain strategic partnerships with business leaders across the organization.
• Partner with Communication Leadership to explore and pilot expanded engagement strategies with external partners and policymakers as the model matures.
• Partner with the Communications Leadership to maintain and execute elements of the enterprise content calendar and communications playbooks, ensuring consistency across the teams supported.
• Coordinate with Communications functional leads (internal, external, creative) to ensure the work of supported business areas connects to the broader integrated model and enterprise narrative and translate stakeholder feedback into actionable recommendations.
• Compile data, insights and stakeholder feedback and translate them into actionable recommendations that refine communications strategies and demonstrate the value of the communications function.

Benefits

• A hybrid work environment, up to 2 days per week of remote work
• Tuition Reimbursement to support your continued education
• Student Loan Repayment Assistance
• Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
• Generous PTO and Parental leave
• 401k Employer Match
• Competitive health benefits including medical, dental and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Principal