About The Position

Prime Video's Cross Functional Central Program Team is seeking a Principal Technical Program Manager to define and deliver strategically important, cross-organizational programs that shape the future of Prime Video's technology landscape. This role operates at the intersection of multiple VP organizations, driving initiatives where the business and architectural strategy may not yet be defined. You will bring clarity to significantly complex problems, set the vision for long-term solutions, and align senior leadership across Prime Video to deliver outcomes with broad customer and business impact. As a Principal TPM, you will own a portfolio of high-visibility programs that sit across domains including Client Customer Experience (CX), Personalization and Discovery, Commerce, and Beta initiatives. You will partner with VPs, Directors, and engineering leaders across Prime Video to define technology strategy, drive architectural decisions, and deliver solutions that leverage ML/AI capabilities to advance our mission of being the first-stop entertainment destination for hundreds of millions of customers worldwide.

Requirements

  • 10+ years of working directly with engineering teams experience
  • 10+ years of technical product or program management experience
  • 7+ years of software development experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
  • Experience owning/driving roadmap strategy and definition
  • Experience in hands-on work managing complex technology projects

Nice To Haves

  • 12+ years of technical program management experience
  • 10+ years of hands-on work managing complex technology projects experience

Responsibilities

  • Define and deliver programs with broad cross-organizational impact, operating across multiple VP organizations within Prime Video
  • Drive clarity in highly ambiguous spaces where business strategy, architectural direction, and problem definition may not yet exist
  • Set program vision, strategy, and long-term roadmaps for initiatives with high leadership visibility
  • Identify gaps and opportunities across architectures, organizations, and systems; decompose significantly complex problems into straightforward, scalable solutions
  • Drive architecture and organization changes that enable engineering teams to work independently and achieve significant efficiency improvements
  • Partner with science and engineering teams to integrate ML/AI capabilities into cross-domain programs, ensuring technical strategies align with long-term product vision
  • Influence organization priorities, system owners, and technology direction through data-driven business and technical judgment
  • Build consensus among senior leadership across multiple organizations, representing complex decisions, trade-offs, and potential solutions clearly
  • Create and drive adoption of critical mechanisms that ensure long-term program success with and without your direct involvement
  • Proactively identify and remediate critical or endemic problems across Prime Video's technology ecosystem
  • Force multiply by educating the TPM and engineering communities on best practices
  • Develop the TPM community through mentoring and performing promotion assessments

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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