Principal Technology Consultant-CTJ-Poly

Microsoft•Jessup, MD

About The Position

We are seeking a Principal Technology Consultant who will directly engage customers and internal teams to influence closing the deal. The Principal Technology Consultant for this role will have deep expertise designing enterprise-scale Cloud (specifically Azure) architectures (identity, networking, security, app modernization, data platforms) Strong understanding of Azure AI services, Azure AI Foundry, and generative AI solution patterns, including how AI integrates with data, applications, and security at scale. Ability to guide customers on secure, compliant, and responsible AI adoption, especially for regulated and high-risk environments, embedding guardrails into architecture and delivery. Working knowledge of Microsoft 365 Copilot, including how Copilot integrates with Microsoft Graph, security, data boundaries, and extensibility, and the ability to advise customers on adoption, governance, and value realization across knowledge workers and business processes. The person in this position will: Actively involve themselves in Technical Quality Assurance (TQA) process. Lead meetings with customers/partners to identify business needs and create a vision. Manage their schedule and communicates to project leads. Generate and deliver Work Breakdown Structure (WBS). Provide oversight and leadership on work streams or a partner team to implement solutions across domains. Manage complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders as needed. Proactively manage executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Work with account team to ensure One Microsoft approach. Update new versions of the content, reviews IP to be considered for harvest and curation and ensures it is logged for consumption. Drive opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Mentor team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies. To be considered for this role, you must have an active FSPoly with the Maryland customer. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Requirements

Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field OR equivalent experience.
6+ years leadership experience in relevant area of business
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
To be considered for this role, you must have an active FSPoly with the Maryland customer.
The Principal Technology Consultant for this role will have deep expertise designing enterprise-scale Cloud (specifically Azure) architectures (identity, networking, security, app modernization, data platforms)
Strong understanding of Azure AI services, Azure AI Foundry, and generative AI solution patterns, including how AI integrates with data, applications, and security at scale.
Ability to guide customers on secure, compliant, and responsible AI adoption, especially for regulated and high-risk environments, embedding guardrails into architecture and delivery.
Working knowledge of Microsoft 365 Copilot, including how Copilot integrates with Microsoft Graph, security, data boundaries, and extensibility, and the ability to advise customers on adoption, governance, and value realization across knowledge workers and business processes.

Nice To Haves

12+ years leadership experience in relevant area of business.
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Responsibilities

Technical Delivery
Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.
Participates in project planning in projects by collaborating with other subject matter experts in identifying the current and future business value of planned solutions. Assesses technical and business risks in programs and develops mitigations. Manages their schedule and communicates with project leads. Generates and delivers Work Breakdown Structure (WBS).
Provides oversight and leadership on work streams or a partner team to implement solutions. Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer/partner business goals.
Manages complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
Leads meetings with customers/partners to identify business needs and create a vision. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
Business Development
Drives opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Collaborates, as appropriate, with peers and other teams (e.g., Sales, account-aligned team) to scale the business with existing high-stake or strategic customers, by articulating/developing value propositions of strategic Microsoft products and services. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).
Intellectual Property Management
Acts as an ambassador in the consumption of intellectual property (IP) by identifying new intellectual property that needs to be developed or refreshed. Updates new versions of the content, reviews IP to be considered for harvest and curation and ensures it is logged for consumption. Contributes to driving a consistent approach of using and managing resources. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.
Operational Excellence
Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance.
Pre-Sales Support
Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.
Collaborates in the pre-sale process with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) by providing technical guidance, translating business requirements, or identifying possible existing or new solution offerings to help shape the deal and influence budgetary estimates. Contributes to Solution Review Meeting (SRM). Develops proposals or statement of work (SOW). Directly engages customers and internal teams to influence closing the deal. Actively involves themselves in Technical Quality Assurance (TQA) process.
Readiness
Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads or participates in relevant technical communities and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.