About The Position

The Global AI Practice is the company's center of excellence for artificial intelligence, responsible for setting the standard for how AI is built, governed, and trusted across the enterprise and with clients worldwide. This role, Principal Technologist - Microsoft Copilot, is central to leading AI transformation within this practice, focusing specifically on the Microsoft Copilot ecosystem, where AI strategy meets enterprise reality.

Requirements

  • Expert-level familiarity with M365 Copilot across Word, Excel, PowerPoint, Outlook, Teams, and Loop, leveraging Microsoft Graph for organizational data grounding
  • Proficiency with Copilot Studio for building custom agents, with working knowledge of Power Automate, Power Apps, Dataverse, and Power BI
  • Ability to construct effective natural language prompts in M365 contexts and design multi-topic conversational agents with integrated knowledge bases
  • Understanding of data security boundaries, sensitivity labels, DLP policies, authentication flows (OAuth, SSO, Entra ID), and responsible AI governance
  • Ability to extend M365 Copilot through declarative agents, Microsoft Graph connectors, and API plugins
  • Demonstrated ability to use Copilot to accelerate document drafting, summarization, and email triage
  • Proficiency with Copilot in Teams for meeting summarization, action item extraction, and follow-up drafting
  • Ability to construct effective natural language prompts within M365 Copilot context
  • Understanding of Copilot Pages and collaborative AI-assisted content creation
  • Familiarity with Microsoft Viva, adoption metrics, and Copilot usage reporting in M365 admin center
  • Comfortable working with both business stakeholders and IT/developers
  • Ability to design and build multi-topic conversational agents with escalation paths
  • Experience with knowledge base integration (SharePoint, public URLs, uploaded documents)
  • Ability to implement generative answers with custom grounding and citation controls
  • Familiarity with Copilot Studio analytics and conversation transcript analysis
  • Understanding of governance controls: DLP policies, environment strategy, solution management
  • Experience extending Microsoft 365 Copilot with declarative agents or plugins
  • Familiarity with Microsoft Copilot extensibility model (Graph connectors, message extensions, API plugins)
  • Experience deploying agents across channels: Teams, SharePoint, web, external websites
  • BA/BS degree
  • 8-12 years relevant experience OR equivalent combination of education and experience
  • Eligibility for any required authorizations from the U.S. Government to conform to U.S. export control regulations

Nice To Haves

  • Master’s degree or Ph.D.
  • 2–4 years in a knowledge worker role (HR, finance, marketing, operations, PMO)
  • Strong familiarity with M365 suite
  • Microsoft 365 Copilot certification
  • Change management or training experience
  • 4–6 years in Power Platform, enterprise app development, or business process automation
  • Microsoft certifications: PL-200, PL-100, or AI-900/AI-102
  • Experience with low-code/no-code development and citizen developer enablement

Responsibilities

  • Stay abreast of new and emerging capabilities in the M365 ecosystem as it applies to Copilot and AI integration
  • Advise on when to use Copilot Studio versus Azure AI Foundry versus off-the-shelf M365 Copilot capabilities
  • Run adoption workshops and role-specific training for business users
  • Create before/after workflow demonstrations to drive adoption
  • Collect user feedback and surface it to leadership and IT
  • Translate business problems into agent or automation use cases
  • Lead CoE (Center of Excellence) discussions for Power Platform governance
  • Work across business units to enable relevant solution development, delivery enablement and high quality executive consumable documentation
  • Design, blueprint, work with Central IT to support lab environments for team members
  • Engage in strategic go to market activities, including public speaking, blog posts, podcasts and social media posts highlighting the company's capabilities
  • Work closely with CIT, GIS and CISO offices to understand and implement guardrails for acceptable use and enablement

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What This Job Offers

Job Type

Full-time

Career Level

Principal

Number of Employees

5,001-10,000 employees

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