Principal Technologist, Microsoft Copilot

Unisys•Whitpain Township, PA

20h

About The Position

Where AI Strategy Meets Enterprise Reality. The Global AI Practice is the company's center of excellence for artificial intelligence — the team that sets the standard for how AI is built, governed, and trusted across our enterprise and with the clients we serve worldwide. We don't just talk about AI transformation. We lead it. If you're ready to do the same, read on.

Requirements

Expert-level familiarity with M365 Copilot across Word, Excel, PowerPoint, Outlook, Teams, and Loop, leveraging Microsoft Graph for organizational data grounding
Proficiency with Copilot Studio for building custom agents, with working knowledge of Power Automate, Power Apps, Dataverse, and Power BI
Understanding of data security boundaries, sensitivity labels, DLP policies, authentication flows (OAuth, SSO, Entra ID), and responsible AI governance
Understanding of Copilot Pages and collaborative AI-assisted content creation
Familiarity with Microsoft Viva, adoption metrics, and Copilot usage reporting in M365 admin center
Comfortable working with both business stakeholders and IT/developers
Experience with knowledge base integration (SharePoint, public URLs, uploaded documents)
Familiarity with Copilot Studio analytics and conversation transcript analysis
Understanding of governance controls: DLP policies, environment strategy, solution management
Experience extending Microsoft 365 Copilot with declarative agents or plugins
Familiarity with Microsoft Copilot extensibility model (Graph connectors, message extensions, API plugins)
BA/BS degree and 8-12 years relevant experience OR equivalent combination of education and experience
Applicant should be eligible for any required authorizations from the U.S. Government (due to export-controlled commodities and technology)

Nice To Haves

Master’s degree or Ph.D. preferred
2–4 years in a knowledge worker role (HR, finance, marketing, operations, PMO)
Strong familiarity with M365 suite
Microsoft 365 Copilot certification a plus
Change management or training experience preferred
4–6 years in Power Platform, enterprise app development, or business process automation
Microsoft certifications: PL-200, PL-100, or AI-900/AI-102 preferred
Experience with low-code/no-code development and citizen developer enablement

Responsibilities

Stay abreast of new and emerging capabilities in the M365 ecosystem as it applies to Copilot and AI integration
Construct effective natural language prompts in M365 contexts and design multi-topic conversational agents with integrated knowledge bases
Extend M365 Copilot through declarative agents, Microsoft Graph connectors, and API plugins, and advise on when to use Copilot Studio versus Azure AI Foundry versus off-the-shelf M365 Copilot capabilities
Use Copilot to accelerate document drafting, summarization, and email triage
Use Copilot in Teams for meeting summarization, action item extraction, and follow-up drafting
Construct effective natural language prompts within M365 Copilot context
Run adoption workshops and role-specific training for business users
Create before/after workflow demonstrations to drive adoption
Collect user feedback and surface it to leadership and IT
Translate business problems into agent or automation use cases
Lead CoE (Center of Excellence) discussions for Power Platform governance
Work across business units to enable relevant solution development, delivery enablement and high quality executive consumable documentation
Design, blueprint, work with Central IT to support lab environments for team members
Engage in strategic go to market activities, including public speaking, blog posts, podcasts and social media posts highlighting the company's capabilities
Design and build multi-topic conversational agents with escalation paths
Implement generative answers with custom grounding and citation controls
Work closely with CIT, GIS and CISO offices to understand and implement guardrails for acceptable use and enablement
Advise on when to use Copilot Studio vs. Azure AI Foundry vs. off-the-shelf Copilot features
Deploy agents across channels: Teams, SharePoint, web, external websites