Principal Technical Program Manager

Cambridge Mobile Telematics•Cambridge, MA

About The Position

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day. CMT is seeking a highly skilled and motivated Principal Technical Program Manager to independently lead broad cross-organization efforts from the early stages through release. You will be responsible for coordinating the release activity and assembly for all CMT product lines. Our products are central to our mission, supporting safer drivers and safer roads by integrating seamlessly with a wide range of applications and services. Your leadership will ensure the timely and efficient delivery of our technology to partners and customers, impacting and enhancing safety on a global scale. You will be responsible for influencing organization roadmap priorities, system owners, team composition, and technical direction. You will represent difficult trade-off decisions and debates clearly to senior leaders to help them understand options. You will be able to identify when a solution requires additional technical guidance or unlocks powerful capabilities. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction to deliver solutions that meet CMT’s high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence. CMT is looking for a collaborative, customer-committed, and creative Principal Technical Program Manager I who wants to join us in making roads safer by making drivers better!

Requirements

Bachelor’s degree or equivalent years of experience and/or certification in Computer Science, Engineering, or a related field
7+ years of technical product or program management experience, and experience working directly with engineering teams
5+ years of software development experience
7+ years of hands-on work managing complex technology projects experience
Expertise in software development lifecycles, agile methodologies, and continuous integration/continuous deployment (CI/CD) processes at a strategic level
Exceptional leadership qualities, with the ability to inspire, motivate, and guide senior teams towards achieving strategic objectives
Demonstrated ability to operate effectively in a fast-paced, dynamic environment, leading cross-functional senior teams and navigating complex organizational structures
Advanced experience with mobile technologies and platforms, with a strong understanding of the technical and market dynamics of the mobile ecosystem
Strong analytical, strategic thinking, and problem-solving skills, coupled with an intense focus on quality and detail
Proven capability to communicate complex technical and strategic concepts to a range of audiences, including executive leadership

Nice To Haves

Master's degree
Experience translating customer requirements or contractual commitments into coordinated engineering, product, and delivery plans
Experience driving cross-functional programs across machine learning, software engineering, product management, and customer-facing teams
Familiarity with ML- or data-driven product development, including model readiness, data dependencies, experimentation, and operational rollout
Experience building scalable program governance processes, including intake, prioritization, dependency management, and executive risk reporting
Experience delivering complex technical initiatives with external stakeholders, including milestone tracking, status communication, and scope management
Experience operating in compliance-, security-, or policy-sensitive technical environments
Demonstrated success leading distributed teams across time zones and organizational boundaries
Strong written communication skills for executive updates, customer reviews, and program decision-making

Responsibilities

Experience managing programs across cross functional teams, building processes and coordinating release schedules
Strategically lead the planning, scheduling, and execution of project timelines and milestones for CMT product releases, ensuring alignment with company-wide strategic objectives
Champion cross-functional collaboration among senior leaders within software engineering, product management, and customer success teams to ensure seamless and efficient release processes at a strategic level
Architect and advocate for advanced release management procedures and best practices to enhance efficiency, quality, and scalability of releases across the organization
Provide executive-level coordination with internal and external stakeholders to synchronize product release plans with overarching product roadmaps and strategic goals
Oversee risk management strategies and resolution processes that affect release scope, schedule, and quality, ensuring robust contingency planning
Serve as a primary communication liaison with senior management, external partners, and stakeholders, offering high-level updates, strategic insights, and solutions related to product releases
Lead compliance and security strategy throughout the release process, ensuring adherence to legal, regulatory, and security requirements at an organizational level
Spearhead initiatives to continuously assess, innovate, and enhance the release process, supporting the rapid and safe deployment of new features and updates, while fostering a culture of excellence and continuous improvement
Complete any additional tasks as they arise

Benefits

Fair and competitive salary based on skills and experience, and annual performance bonus
Equity may be awarded in the form of Restricted Stock Units (RSUs)
Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
Unlimited Paid Time Off including vacation, sick days & public holidays
Flexible scheduling and work from home policy depending on role and responsibilities
Feel great working to improve road safety around the world!
Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
Extensive wellness, education and employee assistance programs
CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

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