Principal Technical Program Manager, Alexa Connected Devices

Amazon • Sunnyvale, CA

7d • $203,500 - $275,300 • Onsite

About The Position

The Alexa Connected Devices team is seeking a dynamic Principal Technical Program Manager to drive innovation in our core horizontal services. As part of the team that enables over 1 billion connected endpoints (Echo, FireTV, Smart Home, Mobile, and Metis), you'll lead complex initiatives that transform how Alexa connects, discovers, and manages devices, deliver multi-device experiences, and integrate Context with Alexa's LLM at massive scale.

Requirements

• 10+ years of engineering experience
• 7+ years of technical product or program management experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Responsibilities

• Drive complex technical programs that power Alexa's core device connectivity, management, and interaction capabilities
• Lead cross-functional initiatives to scale our infrastructure that processes billions of daily context updates and device commands
• Own end-to-end program execution: gather and analyze requirements, coordinate and participate in technical design, build and maintain project/program plans, track progress, mitigate risks, communicate with stakeholders and ensure successful delivery
• Manage dependencies across multiple teams to optimize delivery while maintaining quality SLAs
• Partner with engineering and QA teams to design, implement, and test solutions
• Develop and track program metrics focused on: Availability, Latency, Accuracy, Quality, Cost-effectiveness, Operational excellence and progarm success
• Create and maintain program roadmaps, identifying risks and dependencies while driving mitigation strategies
• Lead operational excellence initiatives to improve developer productivity and system efficiency
• Partner with product, engineering, QA, and stakeholders to define and refine platform features
• Guide end-to-end feature delivery across multiple teams and systems
• Deep dive into: requirements, technical specifications and engineering implementation plans
• Drive integration between edge devices, cloud services, and consumer-facing features
• Communicate across levels informing status, blockers, and path forward
• Guide diverse teams including: Product managers, Engineering teams, other program managers, Science teams
• Facilitate technical discussions, drive consensus, and decision-making
• Ensure alignment and forward progress across workstreams
• Lead regular status updates and program reviews
• Identify and remove blocking issues
• Monitor progress against milestones
• Ensure quality standards are met throughout development
• Drive continuous improvement in delivery processes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed