(USA) Principal, Technical Program Manager - AI Enablement

Wal-MartBentonville, AR
39d$110,000 - $220,000Onsite

About The Position

Walmart's Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. Role summary: The AI Enablement Lead is a hybrid leader and builder who operates at the intersection of technology, strategy, and innovation. This role goes beyond traditional program management - blending the disciplines of technical design, product strategy, and hands-on prototyping to drive AI transformation. You will serve as both strategist and practitioner: helping the business understand the art of the possible with AI, championing adoption. You will act as a technical generalist and thought partner, wearing multiple hats as needed - vibe coder, technical designer, program leader, and product thinker - to accelerate adoption and deliver meaningful business outcomes. About the team: The team harnesses AI, platforms, and data to create secure, compliant, and user-friendly solutions that advance Walmart's Corporate Affairs. Their work includes automating ESG disclosure, sustainability, and philanthropy impact reporting, while supporting a global newsroom and enhancing communications and stakeholder engagement tools. By responsibly applying AI, the team improves operational speed, accuracy, and reach. Members employ advanced data science, machine learning, and visualization techniques to deliver valuable insights. Collaboration and leadership foster continuous innovation, ensuring solutions align with business objectives and support trusted, data-driven decision-making. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Requirements

  • A strong mix of technical depth, strategic vision, and executional excellence.
  • Proven experience leading complex, cross-functional technology programs.
  • Ability to understand and apply AI/ML concepts, design systems, and prototype solutions.
  • Strong product mindset with experience developing business cases and driving adoption.
  • Exceptional communication and influence skills to align stakeholders across functions.
  • Comfort operating in ambiguity with an entrepreneurial, hands-on approach.
  • Passion for emerging technologies, a builder's mindset, and a drive to make AI accessible and impactful across the organization.
  • Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 6 years' experience in engineering, engineering program management, technical program management, product management, or related area.
  • Option 2: 8 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Nice To Haves

  • Certification in Project Management.
  • Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years' experience in product design.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

  • AI Strategy & Enablement: Partner with business and tech to identify where AI can drive measurable impact. Translate emerging AI capabilities into actionable strategies.
  • Program Leadership: Identify and prioritize high-impact opportunities, build business cases, drive cross functional alignment.
  • Prototyping & Technical Execution: Independently build and iterate on AI-driven solutions that validate hypotheses and inform investments, collaborating with Engg and DS as needed.
  • Super Agent Integration: Enable the CA Tech ecosystem in Walmart's Super Agent strategy through the Squiggly experience layer.
  • Product Thinking: Work with product teams to shape problem statements, define success metrics, and craft roadmaps that balance innovation with value.

Benefits

  • Beyond our great compensation package, you can receive incentive awards for your performance.
  • Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

General Merchandise Retailers

Number of Employees

5,001-10,000 employees

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