Chime Financial, Inc-posted about 19 hours ago
Full-time • Mid Level
Hybrid • San Francisco, CA
1,001-5,000 employees

The Chimer Productivity team accelerates Chime’s pace of innovation by making AI a trusted co-pilot for every Chimer. As Program Manager, Internal AI – you will lead company-wide initiatives that bring structure, visibility, and momentum to how we adopt and scale AI-driven ways of working. You’ll manage cross-functional projects that standardize processes, implement governance, and measure the impact of AI enablement efforts across Chime. This role sits at the intersection of strategy and execution — ensuring that major efficiency initiatives land successfully and sustainably. You’ll collaborate closely with Product, Engineering Services, Compliance, Learning, and Operations partners to ensure Chimers have the tools, standards, and support they need to work smarter and faster. The base salary offered for this role and level of experience will begin at $130,050.00 and up to $180,600.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

  • Lead cross-functional AI enablement initiatives that drive measurable productivity gains and process standardization across teams.
  • Stand up and manage company-wide governance processes to ensure AI tools and workflows meet security, data quality, and compliance standards.
  • Project manage high-impact change initiatives, from new tool rollouts to updated product development workflows, ensuring timely delivery and clear accountability.
  • Partner with functional SMEs to map processes, identify automation opportunities, and design scalable workflows powered by AI.
  • Create clarity and alignment by maintaining project plans, timelines, and documentation across multiple workstreams.
  • Monitor and report progress to senior leaders through dashboards, retrospectives, and executive summaries.
  • Drive change management by coordinating training, communications, and adoption campaigns to help Chimers embrace new AI-enabled ways of working.
  • Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime.
  • 5+ years of experience in program or project management, preferably in a fast-paced tech environment.
  • Proven ability to lead complex, cross-functional initiatives from planning through delivery.
  • Experience implementing new workflows, systems, or tooling within large organizations.
  • Strong communication skills with the ability to influence stakeholders across levels and functions.
  • Comfort operating in ambiguity and balancing structure with speed in a rapidly evolving space.
  • A data-driven mindset, with experience using project tracking and analytics tools to measure outcomes.
  • Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, Glean, or AI copilots).
  • Experience leading change management or enablement initiatives, ideally involving AI or enterprise tool rollouts.
  • Background in product operations, business operations, or technical program management.
  • Working knowledge of AI governance or Responsible AI principles.
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service