Principal Technical Product Manager - Payments
About The Position
This is a high-visibility role for a strategic product leader who wants to build something foundational. As Principal Technical Product Manager - Payments, you will define and lead WGU’s payments strategy across the enterprise. You will bring clarity to a fragmented problem space, shape a roadmap from the ground up, and help the organization move toward a more modern, standardized, and scalable payments ecosystem. This role is ideal for someone who is energized by ambiguity, confident leading through influence, and excited to show what excellent technical product management looks like in a complex environment.
Requirements
- Bachelor’s degree in a related field (or equivalent experience)
- 10+ years of experience in Software Product Management, Product Ownership, or similar roles, with at least 3 years in a Senior or Group Product Manager capacity
- 5+ years of experience working in payments within a complex, multi-stakeholder environment
- Deep payments expertise, including experience with payment gateways, provider selection, and regulatory considerations
- Experience owning enterprise platforms or shared services that serve multiple business units
- Strong strategic mindset with the ability to think 12 to 18 months ahead and translate ambiguity into action
- Excellent communication and storytelling skills across technical and non-technical audiences
Nice To Haves
- Master’s degree in a related field
- Experience in education technology
- Background in highly regulated industries such as fintech, banking, healthcare, or payroll
Responsibilities
- Own the product strategy and roadmap for enterprise payments, including payment provider evaluation and long-term platform direction
- Lead discovery across business units and technical teams to identify shared needs, dependencies, and opportunities for standardization
- Build business cases and evaluation frameworks to assess and select payment providers based on business, technical, and regulatory requirements
- Make high-stakes prioritization decisions that balance user experience, technical constraints, and business value
- Partner with engineers, architects, and stakeholders to define requirements and align execution across a complex ecosystem
- Develop and communicate a clear product vision, using data and storytelling to influence decisions
- Define success metrics and continuously evaluate outcomes to refine strategy and ensure measurable impact
Benefits
- medical, dental, vision, telehealth and mental healthcare
- health savings account and flexible spending account
- basic and voluntary life insurance
- disability coverage
- accident, critical illness and hospital indemnity supplemental coverages
- legal and identity theft coverage
- retirement savings plan
- wellbeing program
- discounted WGU tuition
- flexible paid time off for rest and relaxation with no need for accrual
- flexible paid sick time with no need for accrual
- 11 paid holidays
- other paid leaves, including up to 12 weeks of parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Principal
