Principal Technical Product Manager- Billing Platform

T-Mobile • Frisco, TX

1d • $139,700 - $252,000 • Onsite

About The Position

This role leads the end-to-end management of complex technical products to meet specific business objectives and customer needs. It involves defining product vision, strategy, and roadmaps while collaborating with cross-functional teams to deliver technical solutions. The role requires analyzing market data, customer insights, and industry trends to prioritize product features and innovations. Success is measured by product performance, customer satisfaction, and alignment with business goals. The work impacts organizational growth and enhances customer experiences through effective product delivery and technical leadership.

Requirements

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
• 8+ years’ experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company / application / product environment. (Required)
• More than 10 years Relevant Product Management experience in an agile software product development environment. (Required)
• Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills. (Required)
• Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
• Mastery level (industry leading) understanding of customer experience. (Required)
• Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration. Expert level knowledge of full technology stack on which your assigned product runs. (Required)
• Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
• Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
• Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
• Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
• Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
• Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc. (Required)
• Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)

Responsibilities

• Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs
• Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
• Analyze quantitative and qualitative data to prioritize features and guide investment decisions based on impact and feasibility
• Lead cross-functional teams in Agile environments to manage product backlogs, releases, and technical delivery
• Communicate product vision and progress to stakeholders at all levels, including senior leadership
• Also responsible for other duties/projects as assigned by business management as needed

Benefits

• Competitive base salary and compensation package
• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs

What This Job Offers

• Job Type: Full-time
• Career Level: Principal