Principal Technical Infra Program Manager, S&OP, S&OP Planning

Amazon • Seattle, WA

2d • Onsite

About The Position

AWS Infrastructure Services (AIS) is seeking a Principal Technical Infra Program Manager, S&OP to establish and lead the strategic vision for S&OP planning across AWS's global infrastructure footprint spanning 105 availability zones, 33 geographical regions, and serving over 245 countries and territories. The Principal Technical Infra Program Manager, S&OP leads the AIS Demand & S&OP team inside the CDSA (Capacity Delivery, Supportability & Analytics) organization. You will own the 13-to-103-week server-material Demand Plan of Record (POR) and the 0-to-10-year data-center capacity POR. Your charter is to keep demand, supply, power, and financial plans in lock-step while building the automation and mechanisms that let AWS scale its GenAI and Core infrastructure faster, cheaper, and more sustainably. Success requires exceptional judgment, a builder’s mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.

Requirements

• Bachelor's degree or above in Supply Chain Management, Engineering, Math, Business or other related quantitative disciplines
• 10+ years owning roadmap strategy and execution for supply-chain or cloud-infrastructure planning.
• Proven planning expertise in demand forecasting, supply optimization, and/or S&OP for high-growth, capital-intensive businesses.
• Strong analytical fluency: SQL and advanced Excel (or similar) for scenario modeling and data mining.
• Demonstrated ability to communicate complex ideas clearly to technical and non-technical executives.

Nice To Haves

• Manufacturing-planning pedigree (electronics, CPG, automotive, or similar) and/or top-tier consulting experience in supply-chain transformation.
• Hands-on success implementing enterprise planning suites (Connect, o9, Infor, Manhattan).
• Track record of measurable improvements in forecast accuracy, inventory turns, or capacity-delivery cycle time.
• Experience governing $100M+ capital budgets and navigating power/permitting constraints for data centers.
• Bias for Action, Dive Deep, and Invent & Simplify—demonstrated via large-scale, cross-org initiatives.

Responsibilities

• Own the global S&OP cycle – Drive an end-to-end, monthly/quarterly cadence that aligns AWS demand signals with supply, power, and capital plans.
• Deliver a trusted demand signal – Produce a single source of truth that reconciles financial plans, sales & growth outlooks, NPI roadmaps, transition ramps, and prior POR commitments.
• Run executive planning forums – Frame one-way vs. two-way-door decisions, articulate trade-offs, and secure leadership alignment across AIS, EC2, S3, EBS, Finance, and Energy.
• Architect planning systems – Guide software teams in automating demand-, supply-, and scenario-planning workflows (e.g., Connect, o9, Infor, Manhattan); own interim manual mechanisms until automation is in place.
• Build decision frameworks – Develop constrained-planning models that surface risks and levers under power, permitting, or component shortages.
• Measure what matters – Define KPIs and dashboards that quantify forecast accuracy, inventory turns, build-plan adherence, and capacity-delivery cycle time.
• Champion continuous improvement – Sponsor digital-transformation sprints that simplify processes, eliminate waste, and raise planning maturity across AIS.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal