Principal Technical Consultant

Intapp•Charlotte, NC

1d•Hybrid

About The Position

The Principal Technical Consultant leads the technical delivery of Intapp solutions, serving as the technical design authority and trusted advisor to clients. Working alongside the Principal Consultant, this role drives requirements gathering, solution architecture, integration management, and client enablement while collaborating cross-functionally to improve products, processes, and implementation practices.

Requirements

10–12 years in a technical implementation leadership role within SaaS Professional Services
Proficiency in web services (SOAP & REST), SQL, and Boomi platform integration services
Strong understanding of iterative development methodologies
Demonstrated experience leading business process reviews, design reviews, and client change management
Bachelor's degree in a technical field or equivalent experience
Exceptional communicator — able to translate technical concepts for non-technical stakeholders
Organized, adaptable, and capable of managing multiple concurrent projects independently
Emotionally intelligent team player with strong written, verbal, and interpersonal skills
Analytical, goal-oriented, and committed to continuous learning
Proficient in Microsoft Office productivity tools (Word, Excel, PowerPoint, Visio)

Nice To Haves

Hands-on experience with Intapp products
Background in Legal, Financial, or Professional Services, including familiarity with industry-standard systems (new business intake, conflicts, time capture, ethical walls)
Experience with systems and business process integrations, automation, and master data management; Boomi integration development
Software development knowledge with a solid understanding of logic, patterns, and algorithms
Familiarity with enterprise systems (ERP, PMS, CRM, HR, Financial) and cloud/SaaS environments
Experience with issue tracking systems such as JIRA and MS office productivity tools

Responsibilities

Serve as the technical design authority for Intapp solutions (Intapp Open, Time, Walls) throughout implementation
Partner with the Principal Consultant to lead functional and technical solution design
Act as trusted advisor and subject matter expert for all technical aspects of software delivery
Lead technical requirements gathering, data mapping workshops, and architectural design
Manage and triage design/configuration issues in JIRA; plan sprints and assign Solution Engineer tasks
Guide clients toward industry-leading practices
Provide technical administration training and support change management with clients
Drive sprint planning by translating scoping and design decisions into actionable JIRA items, then mentor Solution Engineers throughout execution to ensure solution designs meet technical and client requirements.
Create and maintain centralized implementation and training collateral for delivery teams
Collaborate with Engagement Managers, Principal Consultants, and Solution Engineers to deliver solutions within scope and budget
Partner with Product, Support, Customer Success, and Professional Services teams to improve offerings
Support Sales in scoping solutions to new and current clients