Principal Technical Analyst – Customer Identity and Access Management
About The Position
We are looking for a Principal Technical Analyst – Customer Identity and Access Management to lead the design, implementation, and optimization of enterprise Customer Identity and Access Management (CIAM) solutions that enable secure, seamless, and scalable digital customer experiences. Acts as a technical authority responsible for authentication, authorization, identity federation, and customer data protection across digital platforms. Partners with business, product, and engineering teams to deliver user-centric identity solutions aligned with security, privacy, and growth objectives.
Requirements
- Strong understanding of CIAM architecture patterns, standards, and guidelines
- Hands-on experience with CIAM tools such as Salesforce IAM, Ping Identity, Okta, MS Entra External ID etc.
Responsibilities
- Delivering of complex and scalable Customer Identity and Access Management (CIAM) solutions, ensuring alignment with business strategies
- Lead the design and implementation of CIAM solutions. Strong understanding of CIAM architecture patterns, standards, and guidelines
- Oversee the Integrating CIAM solutions with various enterprise applications, ensuring seamless access and user experience
- Hands-on experience with CIAM tools such as Salesforce IAM, Ping Identity, Okta, MS Entra External ID etc.
- Investigating and resolving critical issues within CIAM systems, including debugging and triaging logs across integrated systems
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
