Principal Tech Lead Manager - Organizations & Data Acquisition

ID.me•Mountain View, CA

6h•Onsite

About The Position

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. ID.me is seeking a Principal Tech Lead Manager (TLM) to lead the engineering teams responsible for two foundational platform domains: the Organization Platform and the Data Acquisition & Normalization team. Together, these teams define how organizations are represented, validated, and trusted within ID.me's Identity Trust Graph — and how the attribute data powering those trust decisions is acquired, normalized, and kept current. The Organization Platform team owns the APIs and services that create, validate, and manage organization records, applications, domain verification, business onboarding, and org-to-org relationships. This is the authoritative source of truth for how businesses and institutions are represented across ID.me's ecosystem — powering developer portal adoption, partner integrations, and downstream identity workflows. The Data Acquisition & Normalization team is the execution arm of the Identity Trust Graph — building and operating connectors to authoritative and commercial data sources (government registries, telcos, licensing authorities, commercial data providers), normalizing heterogeneous data into clean schemas, and feeding validated attributes into the trust graph at internet scale. As a TLM at the Principal level, you will be accountable for the technical architecture, delivery, reliability, and operational health of both platforms, as well as the growth and performance of the engineers delivering them. You will partner closely with Product, Security, Compliance, and enterprise stakeholders to drive a roadmap that balances velocity with the rigor these domains demand.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
10+ years of software engineering experience, with at least 3 years in an engineering management or tech lead manager capacity leading teams of 5–10+ engineers.
5+ years of experience building and operating secure, scalable backend APIs and distributed systems (Java, Go, Ruby, Python, or similar).
5+ years of experience building and operating data pipelines, API integrations, or ETL/normalization systems at scale.

Nice To Haves

Master's degree in Computer Science or a related technical field.
Deep familiarity with data privacy, security, and compliance considerations in products that handle sensitive personal or organizational data.
Proven track record collaborating cross-functionally with Product, Legal/Compliance, Security, and business stakeholders to deliver complex programs.
Strong communication skills with the ability to represent engineering decisions clearly to both technical and non-technical audiences.
Experience building or managing organization identity, business verification, or entity attribute platforms at scale.
Familiarity with data acquisition patterns including screen scraping, REST/SOAP integrations, batch data flows, and normalization pipelines.
Experience with AI-driven validation, profiling, or classification systems integrated into production data pipelines.
Hands-on experience with OAuth2, OpenID Connect, SAML, and enterprise SSO in the context of B2B integrations or developer onboarding.
Experience with graph databases (e.g., Neo4j) and modeling entity-attribute relationships at scale.
Experience with cloud-native infrastructure (AWS, GCP, or Azure), container orchestration (Kubernetes, GKE), and infrastructure-as-code.
Bonus: Experience at a FinTech, identity, data aggregation, or developer platform company (e.g., Plaid, Yodlee, Okta, Twilio).

Responsibilities

Define and evolve the technical architecture for the Organization Platform — including Organizations API, Applications API, Domain Validation, Business Onboarding, RBAC, AI-driven org validation, and workflow engine services.
Own the architecture and operational strategy for the Data Acquisition & Normalization platform — including source connectors, normalization pipelines, the Attribute Validation Service (AVS), and validation event delivery to downstream consumers.
Champion API-first, platform-first design across both teams — ensuring services are developer-friendly, well-documented, versioned, and built for long-term interoperability.
Drive roadmap delivery across both teams — setting priorities, removing blockers, and ensuring high-quality, well-tested software ships on time.
Build a team culture of ownership, technical rigor, continuous improvement, and high-quality code.
Mentor senior and staff engineers, developing the next generation of technical leaders within the org.
Serve as the technical bridge between Engineering, Product, Legal/Compliance, Security, and enterprise customer teams across both domains.
Provide technical input into team and org-level planning, influencing roadmap prioritization based on platform capabilities and constraints.

Benefits

comprehensive medical
dental
vision
health savings account
flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts)
basic and voluntary life and AD&D insurance
401(k) with company match
parental leave
ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays
short and long-term disability insurance
accident and critical illness insurance
referral bonus policy
employee assistance program
pet insurance
travel assistant program
wellbeing and childcare discounts
benefit advocates
learning and development benefit