Principal TAC Project DBA & Scripting Engineer

Fujifilm•Remote,

3d•Remote

About The Position

The Principal TAC Projects DBA and Scripting Engineer works with Technical Assistance Center (TAC) teams to coordinate database requirements for Synapse applications, improve support readiness, and streamline database project work. The role develops, implements, and continuously improves active monitoring for Synapse databases and related environments, providing visibility into system health, performance, availability, and potential support issues. The engineer also collaborates with other Principal roles to develop and provide database-related training. The position handles Synapse database requests for the TAC Project team; improves database cross-training and processes for customer scripts, database extracts, and common tasks such as MRN conversions; and helps address customer and engineer challenges by enhancing the support experience. It maintains expert knowledge of database technologies, medical imaging products, and related technologies through continuous education, and follows applicable quality and regulatory requirements. Occasional customer site visits and travel may be required, potentially on short notice or overnight. Work outside normal business hours, overtime, and holidays may be required based on business needs.

Requirements

Bachelor’s degree.
Oracle Certification (OCA or higher).
Minimum of 10 years of industry-related professional experience.
Advanced DBA-level knowledge of all current Synapse Applications.
Advanced knowledge of clinical data transfer protocols and interfaces, including HL7 and DICOM.
Advanced working knowledge of current Synapse Applications.
Advanced knowledge of Synapse workflows and their implementations.
Advanced knowledge of the Synapse application front end.
Advanced knowledge of medical informatics architecture, including VMware and storage solutions.
Ability to achieve results and meet goals in a fast-paced team environment.
Superior communication and interpersonal skills and excellent phone manner.
Ability to make independent decisions based on interpretation of technology data and product knowledge.
Excellent organizational and multitasking skills.
Ability to sit for 75–100% of applicable work time.
Ability to use hands and fingers to feel and manipulate items, including keyboards, for up to 100% of applicable work time.
Ability to stand, talk, and hear for 75% of applicable work time.

Nice To Haves

Master’s degree.
SQL certifications.
Industry-specific certifications in a relevant technical background, such as Microsoft, VMware, or Cisco certifications.
Security certifications (Security+ or higher).

Responsibilities

Handle all Synapse-related database requests for the TAC Project team.
Work closely with other Principal TAC engineers to provide depth and continuity.
Help develop new or improve existing cross-training methodology from the database perspective.
Identify more efficient ways for the TAC team to handle database-related requests, including customer custom scripts, database extracts, and common database work such as MRN conversions.
Understand customer and engineer challenges and help develop TAC processes that enhance the support experience internally and externally.
Occasionally participate in customer site visits as necessary.
Maintain expert working knowledge of database technologies, current medical imaging products, and related technologies through continuous education.
Learn and remain compliant with regulatory and quality requirements.
Perform job duties according to established policies and procedures and comply with applicable FDA, ISO 13485, and other laws, regulations, and standards.
Travel, including potentially short-notice or overnight travel, to work on customer systems as required.
Work outside normal business hours, overtime, or holidays when required by business needs.