Principal Systems Engineer

Ascend Technologies•Little Rock, AR

1d•Remote

About The Position

We are seeking a client-facing engineer with strong hands-on experience in enterprise environments. The ideal candidate brings deep technical expertise, professionalism, and the ability to work independently while managing multiple concurrent priorities. This role requires direct engagement with clients and ownership across the implementation, deployment, support, and optimization of systems solutions. In addition to hands-on technical delivery, the Principal Systems Engineer will lead, mentor, and coach other engineers, providing technical guidance, promoting best practices, and helping elevate the overall capability and consistency of the team. The Principal Systems Engineer will leverage Ascend’s solutions to design, deliver, and support secure, reliable, and scalable client environments while serving as a trusted technical advisor to both clients and internal team members.

Requirements

High School diploma or GED equivalent required.
Strong Intune with mobile device experience.
Strong MFA experience.
10 years of Systems Engineering.
4 years of Network experience.
4 years of hands-on experience with M365 administration.
Knowledge of MS Windows Server Platforms and Desktop Operating Systems.
Experience developing and maintaining systems documentation.
Experience with change management, product lifecycles, and customer service.

Nice To Haves

Bachelor’s degree in information systems/computer science or 10+ years applicable systems role preferred.
Experience with a Managed Service Provider (MSP) is a plus
Must have strong verbal, written, and interpersonal communication skills
Ability to obtain and maintain industry standard professional-level certifications such as below: Cloud solutions: M365, Azure, AWS, Virtualization: VMware, Citrix, Hyper-V, Converged and Hyper-Converged Infrastructure, Microsoft: Windows Server, MCSA, MS Sharepoint, Intune, Networking: Fortinet, Aruba, Palo Alto

Responsibilities

Design, install, configure, and support systems technologies including servers, storage, Active Directory, MS Azure, MS 365, Sharepoint, and Intune.
Strong understanding of networking, routing, switching, Firewalls and WIFI.
Provide consulting to clients on integration of new technologies into existing infrastructure.
Work with various engineering teams within Ascend to implement advanced business solutions to meet customer needs in critical environments.
Work efficiently to track hours against client agreements and maintaining agreement profitability.
Report to team with work progress on a daily basis.
Review existing documentation and provide new detailed documentation to required parties.
Participate in all required activities as scheduled by leadership.