Principal Systems Engineer

Medtronic•Mounds View, MN

19h•Onsite

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. In this exciting role as a Principle Systems Engineer you will have responsibility for support of market released products designed by the Cardiac Implantables Research and Development, including legacy product performance input and enhancement recommendations to new product development teams. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working onsite a minimum of 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects. Medtronic leads global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Requirements

Bachelor's degree and 7+ years of Engineering experience OR Advanced Degree and 5+ years of Engineering experience
Experience with combined hardware, software system architecture
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required

Nice To Haves

Clinical experience with cardiac rhythm management products
Experience with Medtronic CRM/CDS products
Basic understanding of Medical Device Industry Regulations
Excellent understanding of system architecture for products involving hardware, software, communication and mechanical components
Familiarity with CAPA, DMAIC, DRM or other quality processes
Self-motivated; ability to work independently with high-level direction
Excellent verbal and writing skills
Demonstrated ability to coach and work effectively with others on cross-functional teams
Good time management and organizational skills

Responsibilities

Provide Tier 2 Technical Service call support, troubleshooting, and field/user education
Provide legacy system performance feedback including enhancement recommendations to new product development teams
Perform peer review and provide input at design reviews through the duration of a new product development cycle
Participate in system performance trend analysis, returned product analysis, and assists with regulatory submission and bid/tender support
Participate in RPI (returned product investigations) and CAPA (Corrective and Preventative Action)
Develop, validate, and actively use software tools to quickly & efficiently trouble shoot technical service calls and provide data mining services to address physician and senior management system related inquiries
Support product Geo-expansion projects as new products expand into new geographies as our products become available to more patients
Represent organization as a primary contact for specific projects and initiatives; communicates with internal and external customers at various level. May negotiate with others to reach understanding or agreement, and influence decision-making
Provide guidance, coaching and training to other team members
Mentor to colleagues