Principal System Administrator (Linux)

Themis Insight • Fort Meade, MD

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About The Position

Themis Insight is hiring a Principal System Administrator (Linux) to work in the Fort Meade, Maryland vicinity. The position location may change based on the needs of the central Maryland client. A TS/SCI clearance with a polygraph is required.

The role provides implementation, troubleshooting, maintenance, configuration management, and sustainment support for IT systems and infrastructure. It includes day-to-day operations, monitoring, and problem resolution across client/server, storage, network, and mobile-device environments, as well as Tier 1 and Tier 2 support and communication of escalated issues to agency management and internal customers.

The administrator configures and manages UNIX, Linux, and Windows operating systems; installs and maintains operating-system software; troubleshoots and configures network components; and implements enhancements to improve reliability and performance. The role also supports security compliance, patching, capacity planning, system design, and coordination with security and system-owner stakeholders.

Themis Insight describes its teams as small, highly skilled, and interdisciplinary. Benefits include employer-paid health, dental, and vision premiums; a 401(k) contribution; paid holidays and PTO; career development support; and employee referral bonuses.

Requirements

• TS/SCI clearance with a polygraph.
• Bachelor’s degree in a technical discipline from an accredited college or university, or four additional years of system administration experience as a substitute.
• 15 years of experience as a System Administrator on programs and contracts of similar scope, type, and complexity.
• Six years of experience with Service Management (ITSM).
• ITIL 4 platform certification.
• Experience with Linux patching (STE/STN), AWS, GitLab/GitHub, and Terraform.

Nice To Haves

• VMware experience.
• Confluence experience.
• Scripting experience.

Responsibilities

• Support implementation, troubleshooting, and maintenance of IT systems.
• Manage IT system infrastructure and related processes.
• Monitor and resolve day-to-day issues across client/server, storage, network, and mobile-device systems.
• Provide Tier 1 help desk and Tier 2 escalation problem identification, diagnosis, and resolution.
• Escalate issues and communicate status to agency management and internal customers, including providing detailed analysis and feedback on escalated tickets.
• Support the dispatch system and hardware problems and remain involved through resolution.
• Configure and manage UNIX, Linux, and Windows operating systems; install and load operating-system software; troubleshoot systems; maintain system integrity; configure network components; and implement enhancements to improve reliability and performance.
• Provide configuration management and support implementation and sustainment of applicable system security controls.
• Implement IAVA security patches and record patch status in the appropriate systems of record.
• Optimize system operations and resource utilization, and perform capacity analysis and planning.
• Coordinate with the Information System Security Officer and Information System Owner regarding system changes through the Change and Configuration Management Process.
• Support the ISO by completing directed Plan of Action and Milestones milestones and coordinating completion status with the ISSO for recording in the security authorization system of record.
• Ensure IT assets remain compliant with Identity and Access Control Management policy.
• Support the design of systems, mission architecture, and associated hardware.
• Apply working knowledge of system administration interdependencies within a Service Oriented Architecture.
• Analyze and resolve complex problems involving server hardware, applications, and software integration.

Benefits

• Health, dental, and vision plans with 100% of premiums paid.
• 401(k) contribution of 6%, including when the employee does not contribute.
• 11 standard holidays.
• 25 days of paid time off.
• Career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal