Principal, Strategic Initiatives, AI Transformation

Evolent

3d•$115,000 - $130,000•Remote

About The Position

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. We are seeking a highly motivated Principal, Strategic Initiatives to lead the enterprise transition from traditional operational workflows to AI-enabled and agentic operating models, ensuring technology, processes, governance, workforce capabilities, and performance measures evolve in a coordinated and sustainable manner. The successful candidate will possess deep expertise in large-scale technology-driven transformation, organizational change management, and program leadership, with a demonstrated ability to navigate ambiguity, align diverse stakeholders, and drive sustainable adoption of new ways of working.

Requirements

Bachelor’s degree in Business, Technology, Healthcare Administration, or related field.
7-10+ years of program management, change management, transformation leadership, consulting, or operational leadership experience.
5+ years leading large cross-functional technology, transformation, or AI-enabled programs.
Demonstrated success leading highly complex cross-functional initiatives and aligning business, operational, and technology stakeholders toward shared outcomes.
Demonstrated ability to influence senior executives and drive alignment across competing stakeholder groups.
Exceptional communication, presentation, and stakeholder management skills.
Experience developing and monitoring KPIs and value realization metrics to track performance, adoption, risks, trends, and business outcomes.
High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.

Nice To Haves

Masters’s degree in Business, Technology, Healthcare Administration, or related field.
Change management certification (Prosci, CCMP, or equivalent).
Program management certification (PMP, PgMP, Agile, SAFe, or equivalent).
Experience implementing generative AI, machine learning, automation, or intelligent workflow solutions.
Healthcare, payer, provider, utilization management, or regulated industry experience preferred.

Responsibilities

Lead enterprise-scale AI transformation initiatives from strategy through deployment and adoption, managing program governance, risks, dependencies, and execution across multiple workstreams.
Partner with clinical, operations, product, engineering, and data science teams to reimagine end-to-end business processes and define future-state human-AI operating models, including roles, decision ownership, and oversight mechanisms.
Identify, prioritize, and sequence AI transformation opportunities based on business value, operational impact, technical feasibility, and organizational readiness.
Drive alignment across business and technical stakeholders to ensure AI-enabled solutions deliver scalable operational outcomes, measurable business value, and sustainable adoption.
Establish and monitor KPIs and value realization metrics, including operational performance, quality, adoption, financial impact, and stakeholder satisfaction; provide executive reporting on progress, risks, decisions, and outcomes.
Develop and execute comprehensive change management strategies that accelerate and sustain adoption of AI-enabled workflows across all levels of the organization.
Assess workforce impacts and define role evolution, skills development, training, and organizational readiness strategies required to support AI-enabled operations.
Lead stakeholder engagement, communications, training, and leadership alignment efforts to build organizational readiness and drive sustainable adoption of AI-enabled operations.
Lead the integration and execution of responsible AI, clinical safety, compliance, privacy, security, and operational governance frameworks into AI transformation programs.
Ensure adherence to contractual, regulatory, and organizational requirements, including permissions, reporting, monitoring, and stakeholder communications.
Identify and mitigate transformation risks related to AI adoption, operational readiness, clinical safety, regulatory compliance, and organizational change.