Principal / Sr. Director, Strategy & AI Transformation (GCS)
About The Position
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary The Team Our Strategy and Business Operations is a focused team that works on our most critical business challenges to drive and support our industry-leading growth. Your efforts will directly affect the overall strategy and success of a world-leading cybersecurity business. You will collaborate on complex business and technology problems that are top of mind for our executives. You possess a unique blend of business insight, business strategy experience, big-picture thinking, and influencing skills and the ability to collaborate with a large number of constituents within Palo Alto Networks. Your Career Palo Alto Networks is seeking a Principal (Senior Director), GCS Strategy & Ops to own the 0-to-1 reimagining of the post-sales workflows through a highly ambitious, AI-first transformation. This is a unique opportunity to move beyond traditional workflows and architect a new, first-principles transformation driven by agentic AI. As a key senior leader, you will take full ownership of the concept, design, and execution of these transformation programs, collaborating directly with top executives to tackle mission-critical business challenges. We are looking for a "hands-on" strategist who can act as the architect of large-scale, enterprise-wide, agentic transformations that require deep collaboration across Product, Engineering, GTM, IT, and Post-Sales.
Requirements
- 12+ years of total experience, including direct experience in top-tier consulting (McKinsey, Bain, BCG and Deloitte) at the Principal or Associate Partner level.
- Hands-on experience architecting and overseeing large-scale transformations, specifically using AI & automation.
- A proactive self-starter who is willing to roll up their sleeves and work cross-functionally to get things done in a fast-paced environment.
- Strong verbal and written skills with the ability to engage with senior audiences and bridge business and technical AI discussions.
- Bachelor’s degree mandatory.
Nice To Haves
- Deep expertise in the SaaS and/or Enterprise Technology industry is preferred.
- MBA from a top-tier program is preferred.
Responsibilities
- Strategize, conceptualize, and execute a complete redesign of post-sales workflows using an AI-first approach.
- Lead the strategy and execution of transformative programs that deliver long-term value and introduce operational efficiencies across the business.
- Drive strategic alignment and accountability across Product, Engineering, GTM, IT, and Post-Sales leadership teams.
- Structure and analyze complex business problems, develop hypotheses, and present data-driven recommendations to the C-suite.
- Own the operating cadence of accountability for all AI-driven goals and drive program management and operating performance.
- Develop and lead the post-sales Strategy & Operations team, fostering a customer-obsessed and outcomes-focused culture.
Benefits
- A description of our employee benefits may be found here.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
