Principal Specialist, Field Service

RTX•McKinney, TX

3d•$86,800 - $165,200•Hybrid

About The Position

Raytheon is seeking a full-time Principal Specialist, Field Service, to reside in McKinney, Texas or Jacksonville, Fl, rotating to an undisclosed location in Jordan every 90 days, supporting USAF MTS Customer and Raytheon, conducting repairs of turreted Electro-Optical, Infra-Red (EO/IR) Sensor and Systems and other Ad hoc duties. This interdisciplinary engineering position requires an array of technical competencies in EO/IR Systems hardware and software, aircraft avionics and military flight-line environment as well as personality traits that enable one to respond effectively to dynamic conditions.

Requirements

Typically requires a Bachelor’s and a minimum of 5 years prior relevant experience, or an Advance Degree in a related field and a minimum of 2 years’ experience.
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Experience working with multiple internal customers and interacting with senior external personnel on technical matters.
Experience representing the organization as the prime technical contact regarding depot repair activity.

Nice To Haves

10+ years’ experience in EO/IR Systems Integration, Test and Operational Maintenance.
Expertise typically gained through 8 or more years of hardware/software/system administration experience including ground station support and system administration experience.
Prior UASF MTS field experience a plus.
Possess communication skills needed for problem resolution with customers, contractors and vendors.
Ability to work independently without appreciable direction.

Responsibilities

Act as a representative for all Raytheon MTS assets during repair activity at McKinney, Texas, Jacksonville Florida and at customer site in Jordan.
Responsible for communicating frequently with program management and IPT leads, operations, engineering, mission assurance, and supply chain across multiple programs.
Responsible for reporting partner and/or customer sentiments, system performance/availability, maintenance activities/issues, repair status, and supply support/spares status.
Responsible for working with the PMs to meet performance metrics and schedule for Raytheon products across USAF and GA customer programs.
Provides technical, logistics, and/or material support for multiple MTS products.
Ensure that all necessary inspection, maintenance, repair and modification activities are performed and recorded in the appropriate management information system.