Principal Solutions Engineer

Kaseya Careers

4d

About The Position

We are looking for a high-performing Solutions Engineer specializing in IT Security and Compliance to join our team. Acting as the technical backbone of our sales process, you will serve as the trusted advisor for our security portfolio—delivering high-impact product demonstrations, designing layered security architectures, and guiding customers through pre-sale strategies and post-sale implementations.

Requirements

• 5+ years of pre-sales or technical solution architecture experience in cybersecurity, email security, or managed security solutions.
• Hands-on knowledge of Email Security (phishing defense, DMARC/DKIM/SPF), Microsoft 365 security management, SIEM log analysis, and MDR workflows.
• Solid understanding of user-based security, including Identity and Access Management (IAM), Multi-Factor Authentication (MFA), and Security Awareness Training strategies.
• Strong working knowledge of security standards and frameworks, including HIPAA, PCI-DSS, NIST (800-171/800-53), and CMMC.
• Deep familiarity with core IT infrastructure (Active Directory, Azure/Entra ID, core networking) and vulnerability assessment tools (e.g., OpenVAS, Nessus).
• Familiarity with MSP service delivery models, Security Operations Center (SOC) workflows, and ITSM practices (ITSM/ITIL certification a plus).
• Proven ability to translate complex threat vectors and compliance requirements into clear business value for C-level executives, technical leads, and non-technical stakeholders alike.

Nice To Haves

• ITSM/ITIL certification a plus

Responsibilities

• Serve as the technical expert across Kaseya’s security landscape, including Email Security, Microsoft 365 Defense, SIEM/MDR, and User-Based Security (Security Awareness Training & Identity Protection).
• Conduct deep-dive technical discoveries and deliver customized, scenario-based product demonstrations aligned with client threat profiles.
• Partner with Account Executives to design robust, multi-layered security and compliance frameworks tailored to client environments.
• Help clients align their security posture with major regulatory frameworks (HIPAA, PCI-DSS, NIST, CMMC) using Kaseya’s compliance and auditing tools.
• Provide post-sale technical consulting, assisting with deployment strategies, threat detection configurations, and ongoing security optimization.
• Collaborate with Product Management to advocate for feature enhancements based on real-world threat intelligence and customer feedback.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed