Principal Solutions Delivery Analyst

Unite Us

3h • $140,000 - $160,000 • Remote

About The Position

The Principal Solutions Delivery Analyst is a senior technical expert responsible for leading the design, delivery, and successful implementation of complex data solutions for healthcare and social care customers. This role combines deep hands-on data analysis skills with customer-facing leadership. You will guide clients and third-party partners through technical discovery, claims and eligibility data interpretation, and solution implementation, ensuring high-quality outcomes across large-scale, multi-stakeholder environments. This position is ideal for someone who excels at translating complex data structures into actionable requirements, navigating ambiguity, and serving as the technical authority in customer and cross-functional engagements.

Requirements

• 8–10+ years of experience in data analysis, data integration, solution delivery, or technical consulting within healthcare, social care, or related domains.
• Extensive hands-on experience with healthcare file formats, including:
• Claims (837 professional, institutional, dental, pharmacy, and proprietary formats)
• Eligibility files (834 or similar flat-file structures)
• Member and provider rosters
• Encounters and utilization data
• Strong understanding of social care data, service taxonomies, and cross-sector workflows.
• Advanced SQL skills (Postgres, Snowflake, or equivalent).
• Proven ability to lead customer meetings and engage with technical and non-technical stakeholders.
• Experience working directly with third parties to resolve data structure, format, or integration issues.
• Demonstrated ability to design and deliver complex, multi-source data solutions.

Nice To Haves

• Familiarity with coding standards such as ICD, CPT, and HCPCS.
• Experience with value-based care, population health analytics, or outcomes measurement

Responsibilities

• Lead customer-facing meetings to gather requirements, review data structures, and guide solution design.
• Serve as the primary technical liaison with external partners such as payers, data vendors, and other third parties.
• Investigate and resolve complex data inquiries by analyzing information across multiple databases to answer customer questions, identify potential defects, and determine appropriate next steps or root-cause solutions.
• Translate complex healthcare and social care data concepts into clear, actionable insights for customers with varying technical backgrounds.
• Analyze row-level flat-file datasets, including claims (837 or proprietary formats), eligibility files (834), member rosters, provider rosters, and social care data extracts.
• Define detailed data requirements, mapping documents, validation rules, and transformation logic.
• Identify data quality issues, structural variances, and integration gaps; develop recommendations to ensure accuracy and reliability.
• Architect scalable data integration and transformation solutions that align customer needs with internal technical capabilities.
• Provide technical leadership across delivery teams, ensuring consistent execution of best practices and methodologies.
• Support onboarding, testing, and deployment activities, including validation of file formats, mapping logic, and key outputs.
• Lead resolution of complex data challenges and escalations requiring deep subject-matter expertise.
• Partner with engineering, data, product, QA, and customer success teams to ensure solutions meet functional and technical expectations.
• Influence roadmap priorities by identifying customer trends, data challenges, and opportunities for product enhancement.
• Contribute to internal documentation, process improvements, and knowledge-sharing initiatives.
• Mentor analysts, providing guidance on data analysis techniques, customer engagement approaches, and solution strategies.
• Help establish standards and frameworks for data requirements, validation, and delivery across the organization.

Benefits

• Medical, Dental, and Vision
• We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.
• Wellness
• Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.
• Flexible Time Off
• Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.
• Paid Parental Leave
• Adoptive parents are included.
• Employee Resource Groups
• Join our ERGs to connect and engage with colleagues, like Military Veterans
• Spending Accounts
• We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.
• 401(k) + Employer Match
• Enjoy matching, immediate vesting and financial wellness resources
• Additional Benefits
• Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents
• Disability Coverage
• Accident Insurance
• Pet Insurance
• As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees