Principal Solutions Consultant

Pilot Thomas Logistics • Portland, ME

5d

About The Position

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. As a Principal Solutions Consultant (SC), you will be responsible for presales technical leadership of qualified sales opportunities working closely with global sellers and partners to articulate, facilitate, and validate the technical value proposition of PTC’s Kepware technology and integration to other solutions aligned to customer needs and strategic priorities. In addition to supporting pre-sales activities, you will help to ensure a smooth transition from pre-sales to implementation and support the maintenance phase of the customer journey. SCs also capture market feedback on changing customer needs and communicate requirements for new technology and product solutions.

Requirements

• Demonstrated success in customer-facing technical sales roles.
• Experience in manufacturing systems and technology including computer networking, web services, OPC-enabled products, Programmable Logic Controllers (PLCs, RTUs, PACs, etc.) and associated communication protocols, SCADA/HMI/MES/ERP/IT software packages, big data platforms, data analytics tools, and IoT platforms.
• Experience in computer programming languages such as JavaScript, Python, C++/C#
• Experience with database systems.
• Strong communication, presentation, and persuasion skills with the ability to engage both technical and non-technical stakeholders.
• Bachelor’s Degree or technical degree; STEM (Science, Technology, Engineering, and Math) or related field is a plus.

Responsibilities

• Customer Engagements and Validation – Qualify and validate technical requirements ensuring solution fit and implementation plans are aligned to the customer’s needs and strategic priorities.
• Customer Relationship Management – Manage customer relationships, advocating for customer interests and addressing issues promptly to maintain high satisfaction and loyalty.
• Technical Leadership and Sales Support – Lead technical validation aspects of sales opportunities, demonstrating deep product knowledge and industry expertise to drive successful engagements and technical closure.
• Business Development and Revenue Growth – Drive adoption of PTC solutions, identify new opportunities, and collaborate with internal teams to expand software usage and drive ARR growth.
• Trusted Advisor – Provide expert technical advice based on deep industry, market, PTC and enterprise transformation knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees