Principal Solutions Architect

Proof
•$150,000 - $175,000•Remote

About The Position

Proof Technology, Inc. is hiring a Principal Solutions Architect to drive adoption and revenue growth by analyzing enterprise client requirements, providing specialized consultation, and designing customized legal service solutions aligned with client needs. The role project manages end-to-end delivery of custom service solutions, from initial concept through execution and transition to client service teams, ensuring alignment between client expectations and internal operational capabilities. The position guides clients on technical integration, including data integration, case management systems, API utilization, and third-party legal technology solutions. It also develops and maintains subject matter expertise on rules of civil procedure related to service of process, with emphasis on jurisdictional and litigation-type variations. The architect contributes to the development and enhancement of legal services and technology offerings, and works cross-functionally with sales, client service, and product teams to deliver client-specific solutions with clear communication, transparency, and trust. This is a 100% remote role for candidates residing in the U.S. Up to 10% travel may be required for on-site client meetings. The position reports to the Southfield, Michigan office.

Requirements

  • Bachelor's degree in Computer Engineering, Information Technology, Electronic Engineering, or a related field.
  • Seven years of experience as a Solutions Architect, Commercial Leader, or in an occupation involving project management for custom service solutions.
  • Seven years of professional experience collaborating with engineering, product, and operations teams to design and implement technical or service-based solutions.
  • Seven years of professional experience working with two-sided marketplace platforms, including designing or implementing solutions tailored to platform dynamics and user interactions.
  • Seven years of professional experience applying advanced problem-solving skills to analyze complex client requirements and translate them into actionable technical or service-oriented solutions.
  • Seven years of professional experience project managing large, multi-party, complex custom implementations for customers.
  • Five years of professional experience ensuring compliance within legal services or similarly regulated industries.
  • Five years of professional experience performing data integration, case management system implementation, API development, and integration with third-party customer proprietary systems.

Responsibilities

  • Analyze enterprise client requirements and provide specialized consultation.
  • Design customized legal service solutions aligned with client needs.
  • Project manage custom service solutions from initial concept through execution and transition to client service teams.
  • Ensure client expectations align with internal operational capabilities.
  • Guide clients on technical integration, including data integration, case management systems, API utilization, and third-party legal technology solutions.
  • Develop and maintain expertise in rules of civil procedure related to service of process, including variations by jurisdiction and litigation type.
  • Collaborate with product and service teams to develop and enhance legal services and technology offerings.
  • Work cross-functionally with sales, client service, and product teams to deliver client-specific solutions.
  • Support clear communication, transparency, and trust across departments.
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