Principal Solution Engineer - Innovation Hub

Microsoft • Detroit, MI

1d • Onsite

About The Position

Microsoft Innovation Hub empowers customers to address business challenges through engagements that integrate multiple areas of expertise. The Hub drives AI transformation by responding to evolving customer needs and emerging business opportunities, guiding customers from solution envisioning through implementation and delivering Microsoft’s value through immersive experiences and deep customer engagements.

The Principal Solution Engineer works onsite at the Microsoft Innovation Hub in Detroit, Michigan, merging business and technical requirements to develop comprehensive solutions. The role leads customer discovery, provides tailored strategic recommendations and best practices, implements AI transformation solutions, and optimizes integration across technologies and services. It also uses consulting skills to foster collaboration among technical resources and stakeholders. This position is 100% onsite at Microsoft.

The engineer leads AI transformation engagements and strategic planning for targeted accounts, develops secure, scalable solution architectures, collaborates across cloud platforms, and maintains expertise across Microsoft business applications and productivity technologies. The role also connects technical capabilities to sales opportunities and supports the development of scalable, field-relevant assets.

The position requires a qualifying combination of education and technical pre-sales or technical consulting experience, or equivalent experience. It is not eligible for visa sponsorship; candidates must be authorized to work in the United States without requiring employer sponsorship now or in the future.

Requirements

• Master’s degree in Computer Science, Information Technology, or a related field and 4+ years of technical pre-sales or technical consulting experience; or a bachelor’s degree in those fields and 6+ years of such experience; or 7+ years of such experience; or equivalent experience.
• Authorization to work in the United States without employer sponsorship now or in the future; the position is not eligible for visa sponsorship.

Nice To Haves

• 5+ years of experience as a Solutions Architect or equivalent, with hands-on expertise designing and delivering solutions across Microsoft AI and productivity technologies, including Microsoft 365 Copilot, Copilot Chat, Copilot Cowork, Copilot Studio, Power Platform, agents, and Agent 365 / Microsoft 365 E7.
• Experience designing and implementing large-scale, complex AI and cloud solutions aligned with business goals and technical requirements.
• Ability to lead structured discovery and facilitation, quantify business value, identify risks and constraints, and provide strategic recommendations tailored to customer needs.
• 4+ years of hands-on experience with Microsoft productivity suites and AI services, including solution architecture, agent development, integrations, and scalable enterprise deployments.
• Experience designing secure, governed, and compliant AI solutions and applying responsible AI principles to support sustainable work transformation and operational excellence.
• Expertise designing, building, and deploying AI solution architectures.
• Experience with cloud and hybrid infrastructures, adjacent technologies, architecture designs, migrations, and industry standards.
• Understanding of AI-related Azure services.

Responsibilities

• Prepare and deliver technical customer engagements, including strategy sessions, envisioning workshops, architecture design sessions, and rapid prototyping to demonstrate capabilities, validate risks, and finalize technology choices.
• Serve as a trusted voice on AI platform and technology trends and guide customer AI transformation journeys.
• Prioritize AI use cases through design thinking workshops and contribute to Microsoft strategy in the relevant area.
• Own and execute a strategic vision for AI transformation initiatives across targeted accounts, aligned with organizational goals and customer needs.
• Collaborate with and orchestrate cross-functional teams to advance customer initiatives.
• Develop comprehensive solution architectures based on patterns and practices, aligned with customer requirements and designed for scalability, security, and performance.
• Use consultation skills to uncover and prioritize opportunities and ensure solutions address customer needs.
• Integrate capabilities across the cloud platform, identify synergies, and optimize cross-platform integration.
• Build and maintain expertise in business applications, including sales, services, and marketing, and the Microsoft 365 platform; track market trends and collaborate with technical communities.
• Shape Microsoft programs and engineering offerings as a strategic change agent.
• Lead the creation of scalable, field-relevant assets through internal communities.
• Champion Innovation Hub engagement success by connecting technical capabilities to sales opportunities and working with sales leaders and account teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior