Principal Solution Engineer

TELUS Digital

4d • Remote

About The Position

Our TELUS Digital Salesforce Practice is passionate about empowering enterprises with the transformative power of cloud computing. As a leading Salesforce consulting partner, we work with organizations across industries to deliver innovative, business-relevant solutions that drive growth, efficiency, and customer success. We are looking for dynamic Solution Engineers (Pre-Sales Engineers) across all levels—Junior, Senior, and Principal—to join our Sales team. If you thrive on solving complex problems, crafting tailored solutions, and delivering exceptional value to clients, we want to hear from you!

Requirements

• 2-4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams.
• 2-4 years of prior delivery experience on the Salesforce platform.
• Broad exposure to Salesforce implementations, complex solutioning, and estimation.
• At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.
• Strong technical aptitude and ability to learn new technologies quickly.
• Excellent verbal and written communication skills.
• Team-oriented mindset with a willingness to collaborate across onshore, nearshore, and offshore teams.
• Customer-first attitude with a passion for solving problems and delivering value.

Responsibilities

• Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases.
• Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs).
• Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions.
• Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff.
• Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors.
• Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor.
• Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders, from System Administrators to C-suite executives.
• Collaborate with Salesforce Partner and Solution Engineers for POC’s and RFP responses for solution approach and partner packs.
• Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE.
• Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities.
• Identify and implement process improvements to enhance efficiency and consistency.
• Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching.
• Drive continuous improvement initiatives across the Salesforce practice portfolio.
• Actively collaborate with Sales and Delivery leadership to optimize pre-sales strategies.
• Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices.
• Engage in training and certifications to deepen expertise and support innovation goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed