Principal Solution Architect, USA

OSF Digital • Madison, MS

15d • Remote

About The Position

OSF Digital US Inc. is seeking a Principal Solution Architect for a full-time, 100% remote position within the U.S. This role involves planning, directing, and managing projects focused on developing comprehensive Salesforce application architectural strategies to meet client business needs. The Principal Solution Architect will lead the architectural strategy for multi-cloud Salesforce solutions, oversee end-to-end integrated systems, and guide the evaluation of configuration versus custom development. This position also includes mentoring solution architects and technical leads, translating strategic objectives into technical requirements, and reviewing system designs. The role requires acting as a subject matter expert in Salesforce architecture, troubleshooting complex issues, and overseeing cross-functional teams using Agile/SCRUM methodologies. Additionally, the role involves participating in the development of organizational policies and directing technical teams, including recruitment and personnel decisions. The Principal Solution Architect will manage 5-10 professionals.

Requirements

• Master’s degree (or foreign equivalent) in business administration, information systems or related field and 24 months (2 years) of professional experience as computer systems architect or any occupation in which required experience was acquired.
• Be certified for Salesforce Technical Architect, Salesforce Marketing Cloud Consultant, Salesforce Field Service Lightning Consultant, Salesforce Community Cloud Consultant, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant and Salesforce Platform App Builder.
• Experience working with object-oriented languages, including Java, data-driven applications and relational databases, and component-based software architecture.
• Experience using the fundamental programmatic capabilities of the Salesforce Lightning Platform to develop custom interfaces to extend Salesforce capabilities and develop custom business logic.
• Experience extending the Salesforce platform using Salesforce Lightning components.
• Experience working with multi-functional teams on the full Salesforce software development lifecycle from planning and design to testing and deployment.
• Experience developing multi-cloud solutions with Salesforce, including Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Community Cloud, Salesforce Marketing Cloud, and coordination of Multi-Cloud project implementation.
• Experience working in solutions architecture, including experience defining and implementing architectural strategies that leverage point-and-click configuration to drive business value.

Responsibilities

• Define and lead the architectural strategy for the design and implementation of multi-cloud Salesforce solutions (including Salesforce Service, Sales, Marketing, Experience, and Commerce Clouds), ensuring alignment with client business objectives and OSF’s organizational standards.
• Lead design and oversee the implementation of end-to-end integrated systems, directing subordinate professionals and managers in translating business requirements into scalable technical solutions and approving timelines, budgets, and architectural designs.
• Lead the evaluation and decision-making process for the use of point-and-click configuration versus custom development by establishing and enforcing configuration policies and best practices.
• Mentor and provide architectural guidance to solution architects and technical leads, ensuring consistent application of Salesforce Lightning, object-oriented programming (Java), and multi-cloud capabilities.
• Confer with business stakeholders and senior executives to understand strategic objectives and translate them into technical requirements, system designs, and solution delivery strategies.
• Lead the review of new and existing system designs and configurations, ensuring they align with architectural standards and best practices.
• Facilitate knowledge sharing by overseeing the development of project deliverables, including presales Statements of Work (SOW), Solution Design Documents (SDD), Functional Spec Documents (FSD), and Technical Spec Documents (TSD), identifying the need for specific resources, and updating plans as needed for execution of information technology project implementation.
• Act as a subject matter expert in Salesforce architecture and configuration capabilities, leveraging expertise aligned with Salesforce certifications (Marketing Cloud Consultant, Field Service Lightning Consultant, Community Cloud Consultant, Service Cloud Consultant, Sales Cloud Consultant, and Platform App Builder), and representing the organization in multi-cloud integration and strategy.
• Provide leadership in troubleshooting and resolving complex architectural issues, setting processes for data-driven applications, relational database design, and component-based architecture across Salesforce Lightning and multi-cloud environments.
• Oversee cross-functional team operations using Agile/SCRUM methodologies and project management tools (including JIRA and Confluence), ensuring coordinated delivery of multicloud Salesforce projects and adherence to organizational standards and assigning responsibilities as needed.
• Participate in the development of organizational policies, standards, and guidelines, including directing recruitment and personnel decisions for technical teams and ensuring alignment with architectural standards.

Benefits

• Flexible PTO
• Sick Time
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Life Insurance
• FSA
• HSA
• STD/LTD
• EAP
• 401k
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Principal