Principal Solution Architect

Backbase • Atlanta, GA

12h

About The Position

As a Principal Solutions Architect at Backbase, you help banks integrate BankingOS with their existing technology and build solutions for Digital Banking and Agentic Banking. You combine architecture expertise with hands-on development, working with AI models, agent frameworks, APIs, and integrations to build prototypes, test ideas, and assess what works in practice.

You work alongside Solutions Engineers to design the overall architecture, connecting BankingOS with a bank’s systems, data, and security requirements. You explain technical decisions to executives, architects, and engineers, adjusting your approach based on testing and evidence. This is a senior individual contributor role focused on technical design, practical experimentation, and mentoring colleagues. You also contribute to product improvements and develop reusable architecture patterns.

Requirements

• Experience designing complex enterprise solutions in customer-facing architecture or technical consulting.
• Practical experience building AI applications and agent workflows, including understanding their limitations and trade-offs.
• Strong knowledge of enterprise integration, distributed systems, APIs, event-driven architectures, and cloud-native deployment.
• Engineering experience with Java, Spring, identity and access management, DevOps, and modern cloud platforms.
• Understanding of security, data privacy, access permissions, and operational resilience in banking or other regulated industries.
• Ability to explain technical decisions to executives, architects, and engineers and connect them to business requirements.
• Hands-on approach to testing new technologies, building prototypes, and sharing knowledge with colleagues.
• Ability to work independently, solve technical problems, and make decisions when requirements are unclear.
• Experience mentoring colleagues.
• Willingness to travel for customer engagements approximately 25% of the time.

Responsibilities

• Work with bank technology teams to understand technical requirements and help make architecture decisions.
• Design BankingOS integrations, defining how banking journeys, AI agents, data, and existing systems connect through APIs, events, and other integration patterns.
• Design Agentic Banking solutions, including how AI agents use data and tools, permissions, human approvals, testing, and traceability.
• Assess AI reliability, hallucinations, privacy, and agent autonomy; test solutions and identify where additional controls are needed.
• Build and test prototypes involving AI agents, knowledge retrieval, tools, and integrations; investigate failures and use results to improve the architecture.
• Plan for production by considering performance, security, reliability, cost, and implementation effort.
• Document architecture in the Digital Solution Document (DSD) and align customer teams, Services, and partners on delivery requirements.
• Lead architecture workshops, technical assessments, and RFP responses; explain how proposed solutions meet requirements and where compromises may be needed.
• Build demos, reusable components, and architecture patterns; mentor colleagues and help them apply new technologies in customer projects.
• Share customer feedback and testing lessons with the product team to help improve BankingOS.

Benefits

• Bonus on top of base salary
• Referral bonus
• Time for self-development
• Training budget
• Clear promotion path
• Work-from-home allowance
• Private healthcare through Luxmed
• Headspace application
• Flexible working hours and work-life balance
• MacBook and all necessary equipment
• Online and offline team events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed