Principal Software Quality Engineer- AI Driven Test Automator

First Horizon Bank

1d • Onsite

About The Position

The Principal Software Quality Engineer is a hands-on technical leader
responsible for designing, implementing, and scaling AI-driven test automation
across our banking applications and related digital platforms. This associate
will optimize AI-integrated development and testing environments, uplift
automation frameworks, and mentor associates to drive continuous improvement in
quality, speed, and reliability. The role partners closely with development
engineers, product managers, design, SRE/DevOps, security, and other QE/testing
associates to deliver secure, resilient, and exceptional experiences for our
clients.

Requirements

• Bachelor’s degree in Computer Science, STEM, or equivalent experience.
• Demonstrated expertise in automated testing for modern web and mobile applications.
• Proficiency with JavaScript/TypeScript and experience with React/Next.js and Node.js (or similar).
• Hands-on experience with Playwright, Storybook testing, Vitest (or similar).
• Strong API testing (REST), CI/CD integration, and containerized/cloud testing experience.
• Understanding of database systems and synthetic data management.
• Comfortable leading test planning/design and defect management activities
• Familiar with Agile methodologies; strong critical thinking and problem-solving.
• Proven ability to mentor associates and influence quality practices across teams.

Nice To Haves

• Experience with AI-integrated IDEs and AI-based test generation/self-healing frameworks.
• Experience with performance testing, instrumentation, and observability.
• Exposure to continuous deployment practices.
• Financial Services testing experience.

Responsibilities

• Own test strategy and risk-based planning for complex, multi-tier web, mobile, mainframe, and desktop applications.
• Define quality gates in CI/CD (pre-merge/PR, nightly, pre-release); align with release criteria and SLAs/SLOs.
• Establish and maintain test playbooks, standards, and reusable libraries aligned to modern testing practices (shift-left, component and contract testing, API-first testing, accessibility, and visual testing).
• Implement and evolve AI-assisted test creation, maintenance, and data generation (e.g., prompt libraries, self-healing tests, visual/DOM resilience).
• Tune and govern AI tool usage (prompts, guardrails, review workflows) to maximize accuracy and reliability while adhering to responsible-use guidelines.
• Build and maintain robust automation frameworks for web, mobile, mainframe, and desktop apps using Windsurf, Playwright, Storybook testing, Vitest (or similar), integrated with React/Next.js front-ends and Node.js services.
• Integrate automated testing throughout the pipeline; optimize execution (parallelization, caching) to reduce cycle time and flakiness.
• Ensure reliability in containerized/cloud environments (e.g., Kubernetes), maintain environment parity, and coordinate synthetic test data provisioning.
• Collaborate with SRE/DevOps on observability, test infrastructure scaling, and failure isolation.
• Mentor associates in test design, automation, and AI tool usage via pairing, code reviews, workshops, and documentation.
• Lead defect triage and management; drive accountability and timely root-cause analysis across teams.
• Promote preventive quality practices (static analysis, type safety, linting, architectural reviews).
• Design and maintain synthetic test data pipelines; ensure data masking, privacy, and repeatability.
• Collaborate with security and compliance partners on testing non-functional requirements and evidence collection for audits.
• Contribute to performance baselining and instrumentation; help analyze bottlenecks and improve service reliability.
• Instrument and maintain dashboards for coverage, flakiness, defect leakage, MTTR, and DORA-aligned metrics.
• Drive continuous improvement experiments; measure outcomes and socialize learnings and standards.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level