Manager, Principal Software Engineer - Global Employer Services Technology
About The Position
As a Principal Software Engineer on Deloitte Global Employer Services Technology’s GlobalAdvantage platform, you will set technical direction for workflow and integration capabilities. You will own end-to-end technical strategy, from architecture through long-term platform health, and act as a primary technical authority for complex engineering decisions. The role focuses on workflow and task management capabilities for GES business processes using Pega, .NET, C# and other technologies, as well as REST APIs, microservices, and integration services for internal and client-facing platforms. You will be accountable for technical outcomes, quality, architectural integrity, and production reliability across multiple modules and workstreams. You will lead technical design and reviews, establish platform engineering standards, mentor senior and staff-level engineers, and partner with product managers, architects, technical program managers, engineering managers, quality engineers, and business stakeholders to shape technical roadmaps. You will guide platform-wide improvements in performance, stability, supportability, and delivery practices. The GES Technology Group works with multinational clients to develop programs, processes, and digital offerings for managing global workforces and compliance obligations related to global mobility, business travel, and remote work. This position uses a hybrid work model requiring US Tax professionals to work in person 2–3 days per week, and may require travel up to 20% on average.
Requirements
- Ability to perform job responsibilities in a hybrid work model requiring US Tax professionals to co-locate in person 2–3 days per week.
- Bachelor's degree in computer science, information technology, engineering, or a related field.
- At least 5 years of software development experience in workflow automation, process management, or case management solutions using COTS tools such as Pega, custom development such as .NET, or a combination.
- Demonstrated experience owning architecture and technical strategy for major platforms or product areas with minimal oversight.
- Ability to independently set technical direction and a track record of developing, guiding, and mentoring senior and staff-level engineers.
- One active accreditation: a CPA license in the state of practice or primary office if eligible to sit for the CPA; if not CPA eligible, a Licensed Attorney, Enrolled Agent, AWS Certified Solutions Architect — Professional, AWS Certified AI Practitioner, Pega Lead System Architect, Certified SAFE Agile Software Engineer, TOGAF Certified Architect, or Certified SAFE Architect.
- Ability to travel up to 20% on average, depending on work, clients, and industries or sectors served.
- Ability to work independently and collaboratively.
- Effective written and verbal communication skills.
- Meticulous attention to detail and quality of work product.
- Ability to build and sustain professional relationships.
- Ability to lead projects or workstreams.
- Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
- Strong interpersonal skills and professional demeanor.
- Ability to meet deadlines.
- Ability to mentor and provide clear guidance to others.
Nice To Haves
- Deep exposure to AI-led engineering, GenAI-enabled automation, or agentic AI use cases, including a point of view on where they should be applied.
- Experience with enterprise workflow or low-code platforms such as ServiceNow, Appian, and Salesforce.
- Extensive experience with CI/CD pipelines, application modernization, containerization, performance tuning, and production support in distributed environments at scale.
- Pega Certified Lead System Architect (CPLSA / LSA); candidates actively progressing toward LSA are viewed favorably.
- Experience setting technical direction for platforms, product lines, or engineering organizations in workflow-heavy, compliance-oriented, or tax technology-related environments.
- Effective communication with technical and executive audiences and a demonstrated commitment to quality and architectural rigor.
Responsibilities
- Define and evolve product engineering for workflow and task management capabilities that support GES business processes, using Pega, .NET, C# and other technologies, and establish standards for engineers.
- Architect REST APIs, microservices, and integration services that scale across internal and client-facing platforms while supporting maintainability and reuse.
- Own technical strategy, effort estimation, risk identification, and production reliability across multiple modules and workstreams.
- Ensure quality and architectural integrity across the codebase.
- Drive technical design decisions, lead code and architecture reviews, and set engineering standards for the platform.
- Mentor senior and staff-level engineers, develop technical leadership in others, and build practices that help the team scale.
- Partner with product managers, architects, technical program managers, engineering managers, quality engineers, and business stakeholders to translate business strategy into technical roadmaps.
- Guide organizational improvements to platform performance, application stability, supportability, and delivery practices.
Benefits
- Broad range of employee benefits.
- Potential eligibility to participate in a discretionary annual incentive program.
- Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
