About The Position
Sycle is transforming how audiology practices operate with its cloud-based practice management platform, serving over 20,000 users globally. As a growing SaaS company with startup energy, Sycle is seeking a visionary Principal Software Engineer to lead the transition to a highly automated, AI-driven agentic ecosystem. This role involves architecting a multi-agent framework, establishing organizational guardrails, and defining the technical vision for the next-generation SaaS platform. The Principal Engineer will combine deep expertise in distributed systems with advanced AI orchestrations, shifting the engineering paradigm towards high-level systemic oversight and cross-functional leadership.
Requirements
- 10+ years of professional software engineering experience with deep expertise in PHP (Laravel), Node.js, and modern frontend frameworks like React.
- 8+ years of experience in API/RESTful web services design, OOPS design patterns, CI/CD pipelines, and database optimization (SQL/NoSQL).
- Proven ability to move beyond basic LLM chatting to orchestrate parallel, multi-agent workflows, setting enterprise-level "rules of the road" for autonomous code, test, and documentation generation.
- Expert-level understanding of automated testing frameworks (e.g., Playwright) and proven capability in defining robust failure scenarios to guarantee system resilience.
- A profound commitment to systemic integrity, taking 100% responsibility for the safety, scalability, and quality of the production environment.
- Exceptional verbal and written communication skills, with a proven track record of explaining complex architectural and AI concepts to both technical and non-technical stakeholders.
Nice To Haves
- Direct experience engineering software within the Healthcare or Practice Management space.
- Formal certifications or advanced coursework in Generative AI, LLM fine-tuning, or Agentic workflow development.
- Active contributions to open-source projects or public technical forums focusing on AI automation.
Responsibilities
- Drive the overall architecture and technical direction of complex software projects, designing foundational patterns for safe AI agent interaction with core microservices and AWS infrastructure.
- Champion and curate the organizational "Digital Brain," architecting robust RAG pipelines and knowledge repositories for autonomous agents to generate modern, secure, and performant code.
- Serve as the ultimate authority for system integrity, establishing automated frameworks and auditing practices to ensure adherence to HIPAA compliance, healthcare security standards, and performance benchmarks.
- Design systemic prompts, configuration rules, and orchestration workflows to permanently mitigate edge cases and logical faults across parallel agent streams.
- Lead by example, fostering a high-performance engineering culture by mentoring engineers on agent orchestration and output verification.
- Partner closely with Product Owners, Executives, and cross-functional teams to translate business objectives and specifications into automated technical execution plans.
Benefits
- Comprehensive personal health plan (Medical, Dental, Vision).
- RRSP matching and Internet subsidy.
- 3+ weeks of paid time off plus paid statutory holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
