Principal Software Engineer, AWS Training and Certification Tech Services (TCTS)

Amazon • Bellevue, WA

5d • $200,100 - $270,600 • Onsite

About The Position

Amazon Web Services Training & Certification (T&C) is looking for an experienced Principal Engineer who is excited about building the next generation of AI-driven learning experiences at global scale. As a Principal Engineer in AWS T&C organization, you'll be the technical leader for our Learning Experiences and AI capabilities — the learner-facing layer where every customer interaction happens. You'll own the end-to-end architecture for our AI-powered learning assistant, govern multiple production learning surfaces serving millions of active users, and drive the convergence of our learning experience portfolio into a unified, AI-augmented platform. You'll set technical strategy across conversational AI, full-stack experience architecture, and cross-service integration — thinking globally about system design while obsessing over the details of the learner experience.

Requirements

• 12+ years of software engineering with a proven track record of leading large-scale projects experience

Nice To Haves

• 5+ years of designing, developing, and delivering eLearning content experience
• Experience developing, deploying and managing AI products at scale

Responsibilities

• Own the full technical architecture of the AI-powered learning platform — multi-turn conversation management, user context management, goal-based learning UX, and real-time AI integration
• Define and enforce unified integration standards across multiple learner-facing surfaces including AWS Skill Builder, Classroom Experience, and immersive learning (AWS LABS, AWS JAM, Gamified Learning such as Simulearn and CloudQuest), and other learning modalities (web, mobile, desktop app)
• Govern zero-downtime change processes for customer-facing platforms serving millions of active learners — establishing canary deployment patterns, feature flag architecture, and rollback standards
• Architect AI-augmented experiences for enterprise customers and instructors
• Drive cross-team API contract negotiations and integration patterns across platform, content, and AI/ML services
• Author technical strategy documents and design specifications that set architectural direction for the organization
• Mentor and accelerate senior engineers across teams, raising the technical bar across the portfolio
• Drive the convergence of learning surfaces into a modular, unified learner experience layer

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed