Principal Software Engineer

Docusign • Seattle, WA

18h • Hybrid

About The Position

The Orchestration team is looking for a Principal Software Engineer to help define, architect, and deliver the next generation of contract negotiation and collaboration. Our organization builds world-class AI-powered experiences and is responsible for marquee products like Agreement Desk, AI-assisted Review, Maestro, and Agreement Agents. As a Principal Engineer, you will lead the charge in turning cutting-edge AI capabilities into seamless, intuitive products. You’ll thrive in the "green field" space—navigating ambiguity, collaborating across functions, and using every tool in the shed (including AI itself) to build faster and smarter. Our team (formerly Lexion, now part of Docusign) operates with a "startup-within-an-enterprise" spirit: we move fast, we put the customer first, and we value engineers who can bridge the gap between complex backend systems and delightful user experiences. This position is an individual contributor role reporting to the VP, Engineering.

Requirements

• 15+ years of software product development experience, with a proven history of building and scaling successful SaaS products in cloud environments
• Experience across the stack (.NET is our preferred platform, but we value polyglots)
• Experience optimizing a database query or refining an API contract
• Experience with Cloud Infrastructure (Azure/AWS), scalable microservices, and containerization (Docker/Kubernetes)
• Experience working with Databases (SQL/NoSQL) and Search Technology (e.g., Elasticsearch, Lucene, or vector databases) to power high-performance applications
• Experience working across different business units and engineering orgs to deliver unified customer experiences
• Bachelor’s degree in Computer Science or an equivalent technical field

Nice To Haves

• Ability to explain complex technical trade-offs to a PM, pitch a new architectural direction to a VP, and mentor a junior engineer—all in the same afternoon
• Master’s degree in Computer Science or a related field
• Passion for building products that users truly love
• Experience using AI/LLMs to speed up your own workflow and are excited to help the team do the same
• Practical experience with C#, React, and TypeScript to help bridge the gap between frontend and backend systems
• Understanding of the security, privacy, and governance requirements that come with building for large-scale enterprise customers
• You take ownership of problems and drive them to resolution, whether it's a production bug or a long-term architectural shift

Responsibilities

• Partner closely with Product and Design to prototype, iterate, and ship new AI-driven features at high velocity
• Design and evolve the systems and application logic required to make AI features reliable and performant
• Provide the technical backbone that allows the team to move fast without breaking things
• Join customer calls to gather direct feedback
• Translate raw customer pain points into elegant technical solutions and product improvements
• Stay at the forefront of the LLM landscape and LLM-powered applications
• Identify how the latest advancements in NLP and Generative AI can be pragmatically applied to our products to solve real-world document challenges
• Lead by example in using AI tools to supercharge our own development lifecycle—from automated testing and code generation to streamlining CI/CD and documentation
• Work across organizations and functions to align technical roadmaps, clear blockers, and build consensus on architectural changes that impact the broader Docusign ecosystem
• Be the steady hand in "vague" problem spaces
• Create clarity for yourself and your teammates when the path forward isn't yet defined

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Principal