Principal Software Engineer, Full Stack, Event Technology

Salesforce•San Francisco, CA

16d

About The Position

Salesforce is seeking a Principal Engineer focused on architecture priorities for the Event Technology portfolio. This role is crucial in defining and driving the technical vision and strategy, overseeing the architectural integrity of platforms, and ensuring alignment with future state objectives. The position will also play a part in transforming how work is done by defining how AI tools integrate into daily workflows. This leadership role requires a deep understanding of software development, architecture principles, AI fluency, and a passion for innovation and excellence in scalability, performance, observability, and user experience. In addition to Event Technology, the role will contribute to other public web experiences including www.tableau.com, www.mulesoft.com, and "role based" sites such as the developer, admin, and architect subdomains of Salesforce.com. The engineering teams are responsible for the ongoing maintenance of their apps, meaning this role will require active engagement on deployments, monitoring, incident management and response, vendor oversight, and general ongoing operational activities.

Requirements

10+ years of professional software development experience in designing, building, scaling, and maintaining production systems.
A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
Proven experience leveraging AI tools (Claude, Cursor, etc.) in daily workflows and the ability to uplevel other engineers' usage of AI tools.
Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
Proven experience in a technical leadership role, including architecture, design, and implementation of complex software systems.
Strong understanding and embodiment of service ownership principles; expertise in building observable and resilient systems with the ability to proactively prevent issues before customers notice.
Proven ability to mentor team members to support their understanding and growth of software engineering concepts and aid in their technical development.
Experience developing front-end and back-end software, preferably including JavaScript with TypeScript, with frameworks such as React, runtimes including Node.js, and CSS frameworks such as Tailwind or Sass.
Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates. Examples of AWS services we use include Lambda, DynamoDB, SNS, SQS, EventBridge, API Gateway, and more.
Expertise in consuming (and ideally building) GraphQL and RESTful APIs and strong understanding of API security best practices.

Nice To Haves

Knowledge of mobile and cross-platform/browser test automation.
Experience with Snowflake, Google Analytics, and configuring CDNs such as Akamai.
Proven ability to collaborate closely with cross-functional teams, including product managers, designers, and other engineering teams, to deliver exceptional user experiences.
Strong understanding of Agile methodologies: Scrum and Kanban.
Bachelor's or Master's in Computer Science, Technology, or equivalent experience.

Responsibilities

Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow — pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance.
Lead the architectural strategy and direction for the Event Technology and websites portfolio, ensuring alignment with Marketing Technology's overall technology vision and business goals.
Strategically plan, design, and execute the implementation of highly scalable solutions that meet current and future business needs.
Collaborate with Architects, Lead Engineers, Product, UX, and cross-functional teams in the application design process, contributing innovative ideas and technical expertise.