Principal Software Engineer - Frontend, Developer Experience

Chronosphere•San Francisco, IL

1d•Remote

About The Position

The Developer Experience group is focused on improving the experience for our end users across our industrial-scale Software-as-a-Service observability platform. We are seeking experienced engineers who can craft intuitive, fast, and reliable user experiences empowering software engineers to diagnose and resolve incidents with confidence. You will collaborate directly with Product, Design, and engineering peers to build interfaces that help developers navigate complex environments with petabytes of telemetry data, turning that data into actionable, easy-to-understand visualizations and workflows.

Requirements

Independently own projects from inception to delivery while collaborating with product managers, UX designers, and other engineers.
Experience using observability tools and/or working with large-scale distributed systems to empathize with our customers and understand their observability challenges.
Curiosity and motivation to learn deep, complex domains.
A habit of seeking feedback to improve your work and the ability to ask for help when you need it.
A flexible, collaborative working style in a rapidly evolving space.
Fluency in building products with TypeScript and React.

Responsibilities

Drive development of user experiences that surface critical insights at a glance, streamline troubleshooting, and reduce cognitive load during high-pressure situations.
Collaborate closely with product managers, designers, and other engineers to translate complex observability data into intuitive interfaces and workflows.
Question designs, incorporate user feedback, and own the quality of what you ship.
Work with engineers across the organization to evolve the architecture powering our UIs and APIs (TypeScript, React, GraphQL, NodeJS).
Work closely with talented engineers in a fast-paced environment that fosters accelerated learning, continuous growth, and career development.
Share accountability with UI-focused engineers across the company to build and maintain automated tests, tooling, and deployment infrastructure to improve efficiency.
Mentor your colleagues in engineering reliable, performant, high-quality user experiences through direct mentorship and engineering infrastructure improvements.
Contribute to the direction of the product, and help evolve the overall platform architecture to meet product and scale needs.