Principal, Software Engineer - Enterprise Automation Frameworks & Support​

Humana•New York, MA
•$156,600 - $215,400•Remote

About The Position

Humana is seeking a Principal Automation Engineer, Enterprise Automation Frameworks & Support, a senior technical leader responsible for defining, designing, and scaling enterprise-wide test automation strategies, frameworks, platforms, and AI-enabled quality engineering capabilities. This role acts as the enterprise automation authority across Humana's business segments, collaborating with Engineering, Architecture, DevOps, Product, and Quality Engineering teams to accelerate software delivery through modern automation and intelligent quality practices. The Principal Automation Engineer will lead the adoption of automation-first testing approaches, establish enterprise standards and frameworks, drive AI-enabled testing innovations, and provide technical leadership for quality engineering transformation initiatives. This individual will design scalable automation solutions using technologies such as Selenium, Playwright, REST Assured, Tricentis Tosca, Azure DevOps (ADO), qTest, API automation frameworks, CI/CD pipelines, and AI-powered testing agents, enabling delivery teams to achieve greater speed, reliability, and quality. This role serves as a senior technical leader, providing hands-on engineering expertise and strategic direction to deliver scalable, high-quality software solutions. The Principal Software Engineer drives engineering standards, promotes reusable platforms and frameworks, and partners across the enterprise to accelerate innovation, enable modernization, and ensure consistent, reliable, and secure technology solutions across Humana.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
  • 10+ years of software quality engineering, automation engineering, SDET, or software engineering experience.
  • 8+ years of hands-on experience designing and implementing enterprise automation frameworks.
  • Deep expertise with automation technologies including: Selenium, Playwright, Tricentis Tosca, Cypress, Appium, API Automation frameworks
  • Extensive experience with Azure DevOps (ADO), qTest, CI/CD pipelines, and DevOps practices.
  • Strong programming skills in languages such as Java, C#, TypeScript, JavaScript, Python, or similar.
  • Experience implementing automation solutions for web, API, microservices, cloud-native, and distributed applications.
  • Strong understanding of Agile, DevOps, Continuous Integration, Continuous Testing, and Continuous Delivery practices.
  • Excellent communication, leadership, consulting, and stakeholder management skills.

Nice To Haves

  • Experience in healthcare, insurance, financial services, or other highly regulated industries.
  • Experience implementing AI-driven testing tools and intelligent automation platforms.
  • Experience building AI-based testing agents and autonomous quality engineering solutions.
  • Knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and AI-assisted software testing.
  • Experience with cloud platforms such as Azure, AWS, or GCP.
  • Experience leading enterprise-wide quality engineering transformation initiatives.

Responsibilities

  • Define and execute Humana's enterprise automation architecture strategy and roadmap to drive scalable, standardized, and innovative quality engineering solutions across the organization.
  • Create standards, reference architectures, patterns, and best practices for quality engineering and automation across all business segments.
  • Evaluate emerging automation technologies and AI-driven testing solutions to continuously improve engineering effectiveness.
  • Serve as the enterprise automation subject matter expert for modern quality engineering practices.
  • Design, develop, and maintain scalable, reusable automation frameworks using technologies including Selenium, Playwright, Tricentis Tosca, REST Assured, Cypress, Appium, and related tools.
  • Build and enhance automation solutions that support testing across cloud-native, microservices, API-first, web, mobile, and distributed application architectures.
  • Develop reusable automation components, libraries, utilities, templates, and accelerators to improve delivery efficiency and consistency.
  • Implement and maintain automation integrations within CI/CD pipelines using Azure DevOps and other enterprise delivery platforms.
  • Drive continuous improvements in automation stability, maintainability, execution speed, and overall test effectiveness.
  • Integrate automation solutions with enterprise tools including Azure DevOps, qTest, Tosca, Jira, and CI/CD ecosystems.
  • Enable end-to-end traceability across requirements, user stories, test cases, automation assets, defects, releases, and production outcomes.
  • Provide technical mentorship and guidance to Quality Engineers, SDETs, Automation Engineers, and development teams.
  • Create and maintain automation standards, best practices, technical documentation, playbooks, and training materials.
  • Define and implement AI-enabled testing strategies, tools, and practices across the organization.
  • Lead development and adoption of AI-based testing agents capable of test generation, self-healing automation, defect prediction, risk-based testing, and intelligent test execution.
  • Evaluate emerging Generative AI technologies and intelligent automation platforms for quality engineering use cases.
  • Establish frameworks for AI-assisted test design, automated script generation, and test maintenance optimization.
  • Partner with engineering teams to integrate AI capabilities into quality engineering workflows and delivery pipelines.
  • Drive innovation through intelligent automation and predictive quality analytics.
  • Drive automation adoption within modern DevOps, CI/CD, and continuous testing practices.
  • Implement automated quality gates, validation frameworks, and shift-left testing strategies throughout the software development lifecycle.
  • Develop and optimize automation execution strategies supporting continuous integration, continuous delivery, and release readiness.
  • Partner with DevOps and Platform Engineering teams to improve automation environments, test infrastructure, and execution scalability.
  • Promote engineering excellence through automation-first approaches, code quality, and software craftsmanship practices.
  • Monitor and improve testing metrics, automation effectiveness, and quality outcomes to support reliable software delivery.

Benefits

  • medical
  • dental
  • vision
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
  • bonus incentive plan
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