An engineer on the Strategic Customer Engineering team plays a critical role in aligning technical details across various service teams, collaborating with cross-functional stakeholders, and driving end-to-end execution of complex projects. This engineer will design, coordinate, and execute technical solutions that have huge impact to our customer experience and scalability. Understanding various cloud technologies and technical trade-offs, the ideal candidate will be an exceptionally strong communicator, both written and verbally, have a well-rounded technical background, and come with a history of leading large-scale projects end-to-end. You will be responsible for ensuring that our cloud infrastructure solutions are designed and built with the highest level of scalability in mind. You will partner with other development teams responsible for architecting, designing, and implementing solutions within a distributed computing environment that lead to the best customer experience. This is a high-impact role with high expectations. You will be expected to lead initiatives across engineering, operations, and leadership with minimal supervision. Partner with customer engineering leadership and OCI engineering leadership to ensure the success of your customers. Take ownership of problems and work to identify solutions. Ability to think through the solution and identify/document potential issues impacting your customers. Work with engineering teams to design infrastructure components such as cloud resources, distributed computing systems, and data storage solutions to support your customer's workflows. Troubleshoot infrastructure performance, scalability, and reliability issues and implement solutions to mitigate risks and minimize downtime. Document infrastructure designs, configurations, and procedures to facilitate knowledge sharing and ensure maintainability.
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Job Type
Full-time
Career Level
Principal