Principal ServiceNow Developer

Citizens Financial Group • Johnston, RI

11d • Hybrid

About The Position

Your role as Principal Service Management Specialist is to work with engineering teams and architecture to produce high-quality technology solutions for the Service Management functions. You will be given the autonomy to lead, design and develop innovative solutions to some of the biggest technical issues facing the banking industry. As Principal, you will serve as a peer-leader tasked with pursuing cutting-edge initiatives and solutions. The breadth of Citizens operations ensures a diversity of projects as the bank pivots towards innovation and customer experience.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Mathematics or related discipline
• 7+ years of hands-on software development, with proven experience in developing and supporting commercial software products which were sold to non-technical customers in vertical markets
• Demonstrated ability to lead and mentor software engineers
• 5+ years’ experience in querying, analyzing and managing big data
• Mastery of multiple programming languages, including at least one front end framework (Angular/React/Vue), such as Python3, Java, JavaScript, Ruby, Golang, C, C++, etc.
• AWS/AZURE/GCP experience, including managing sensitive assets
• Bash and Linux experience
• Experience with CICD pipeline (CircleCI, Jenkins, or equivalent)
• Strong communication (both oral and written) and interpersonal skills
• Cloud certifications such as AWS Solutions Architect
• Understand data structure concepts such as linked lists, dictionaries, arrays, custom object creation, etc.

Nice To Haves

• 3+ years of experience in the financial services industry, developing solutions for consumer banking, portfolio management, trading, compliance or wealth management
• Understanding of banking system and custodial and consumer banking operations
• Experience with Apache, Lucene, Memcache, RAbbitMQ and NoSQL

Responsibilities

• Participating in an environment rapidly transforming to the Agile methodology, adhering to best practices and collaborating effectively with your teammates.
• Collaborating and contributing insight to solution design ideation, ensuring both the success of the product and adherence to enterprise architecture principles.
• Designing, modifying, developing and implementing software solutions.
• Build modern, architecturally sound components, tools and applications to meet mission-driven strategic business goals.
• Infusing quality of service characteristics, such as scalability, manageability and maintainability, into distributed service-based framework to create or expand business or technical capabilities.
• Employing industry best practices to evaluate, correct and prevent vulnerabilities during the software development process.
• Serving as a peer-leader, encouraging a culture of innovation and accountability while adhering to Agile best practices.

Benefits

• We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
• Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States.
• For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Number of Employees: 5,001-10,000 employees