Principal Security Technology Strategist

cloud software group•Electoral Area A, ON

23h•CA$157,699 - CA$207,699•Remote

About The Position

Citrix, a business unit of Cloud Software Group, is significantly expanding investment and focus on its application, zero trust network access, privileged remote access, enterprise browser, and AI security solutions. Citrix’s advanced virtualization, network, and security solutions have been integral to customer security strategies for over 30 years. The Citrix Platform offers a unified approach to the digital workplace, combining Citrix Virtualization and Desktop with NetScaler App Delivery and Security solutions. The focus spans zero trust network access, agent-less browser-based security, and identity-driven application delivery. The Americas Security Technical Strategist team is a newly established business unit within Citrix, dedicated to driving the next generation of secure application access across the region. This role involves working with existing account teams and the Security Business Unit to build deeper security DNA and expand relationships with customer cyber security teams. The Principal Security Technology Strategist is a vital security resource for customers, partners, and team members, collaborating to improve customer security posture using Citrix’s platform. This role oversees the customer security team’s journey from problem discovery through solution development and implementation, including guiding product development for customer requested enhancements.

Requirements

5+ years of presales, sales engineer, solution engineer, field CTO, or consulting experience
10+ years supporting, designing, or delivering enterprise cybersecurity solutions
Familiarity with application security, browser security, IAM, and ZTNA
Comprehensive understanding of cybersecurity solutions and design best practices
Ability to adapt technical presentations to audiences with varying levels of technical expertise (e.g. IT administrators, directors, business stakeholders, and executives)
Excellent written and verbal communication skills
Ability to travel to customer sites, corporate offices, and events
Requires mastery level knowledge of the job area typically obtained through advanced education combined with experience.
Requires a deep knowledge of project management.
Typically requires a University Degree or equivalent experience and minimum 12 years of prior relevant experience; or Master’s degree with 8 years; or PhD with 5 years of experience.
Recognized mastery in professional discipline and customer facing presentations
Implements strategic goals
Has a proven record of solving complex problems or ones that typically are undefined.

Nice To Haves

Bachelor’s Degree in Computer Science (or related field) or relevant work experience
Proven record of success in driving customer adoption of cybersecurity solutions
Hands on experience with data protection, digital forensics and incident management, web application security, networking, enterprise browser, remote access, Zero Trust, Identity Access Management (IAM), web proxy, role-based access control (RBAC), virtual desktops (e.g. VDI, DaaS), application delivery networking, virtual applications, server virtualization, endpoint management (e.g. MDM, MAM), observability, and/or security analytics.
Experience with public cloud and hyper-scalers including Microsoft Azure, Amazon Web Services, and Google Cloud Platform
Security Certifications (e.g. CISSP, CISM, CCSP)
Understanding of cloud security standards such as NIST, CIS, CSA, etc.

Responsibilities

Discuss security concerns and potential solutions clearly and concisely to an audience with varying levels of technical expertise from CISO to hands-on security practitioners
Provide security-focused guidance and strategy to sales teams
Assess the potential application of Citrix security solutions to meet customers’ business needs
Deliver product demonstrations and technical presentations remotely or on-site
Design and build multi-product proof of concept solutions for customer evaluations and guide customers through adoption and expansion
Overcome technical and competitive objections while moving sales and adoption motions forward
Coordinate cross-functional teams and resources to ensure customer success
Keep abreast of latest security strategies to inform and guide customers while shaping product requirements
Develop formal relationship networks with key customer decision-makers and contacts
Contribute to the broader technical sales team’s success with the Citrix Platform and adoption of Citrix security solutions
Implements strategic goals established by functional leadership.
Establishes operational plans for the job area with short-to mid-term impact on product adoption and sales renewal results (e.g., 1-2 years).
Provides measurable input into new products, processes, standards and/or operational plans that will have some impact on the achievement of overall function results.
Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation.
Conducts extensive investigation to understand the root cause of problems.
Communicates with parties within and outside of its own job function, and typically has responsibilities for communicating with parties external to the organization, which may include customers or vendors.
Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.
Often responsible for providing guidance, coaching and training to other employees across the Company within an area of expertise.
Responsible for managing large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams.