About The Position

We are looking for a top-tier technical leader to own the global architecture, engineering, and reliability of our enterprise physical security platform (Lenel OnGuard). This is a high-impact, high-visibility role operating at the intersection of security, infrastructure, and enterprise IT, where you will define standards, resolve critical incidents, and influence long-term strategy. You will serve as the ultimate escalation point and technical authority for a globally deployed, mission-critical system.

Requirements

  • Bachelor’s degree or equivalent experience
  • 10+ years of experience leading technical programs in security, infrastructure, and enterprise IT
  • 5+ years of deep expertise in Lenel OnGuard (Enterprise-level, certified required)
  • Proven experience owning large-scale, global security platforms
  • Strong background in system architecture, integration, and troubleshooting
  • Experience handling critical escalations in complex enterprise environments
  • Working knowledge of networking, servers, and SQL
  • Ability to influence senior stakeholders and operate cross-functionally

Nice To Haves

  • Advanced degree (MBA, MS) preferred
  • You’ve been the go-to escalation point for mission-critical systems
  • You think in systems and architecture, not just tickets
  • You can balance operational stability with transformation
  • You lead through expertise, not hierarchy

Responsibilities

  • Own the end-to-end architecture and lifecycle of the OnGuard platform globally
  • Lead L4/L5 escalations and resolve complex, high-impact system issues
  • Drive platform modernization, upgrades, and performance optimization
  • Define and enforce security, compliance (SOX), and operational standards
  • Architect integrations and data flows across enterprise systems
  • Partner with infrastructure, cybersecurity, and vendors to deliver scalable solutions
  • Lead vendor strategy, licensing, and support agreements
  • Build and mentor a high-performing global support capability

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
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