Principal Security Strategist
About The Position
As a Principal Security Strategist, you will be the primary security partner and advocate for a dedicated portfolio of strategic customers. You will leverage your deep expertise in the Citrix platform, including Citrix Virtual Apps and Desktops (CVAD) and NetScaler, to guide your customers through a continuous security improvement journey. This is not a traditional consulting role. You are a long-term, relationship-based advisor. Your goal is to move beyond reactive problem-solving and drive a proactive security posture through hands-on guidance, risk management, and strategic education. You will be your customers' trusted guide for security, from architecture and configuration to incident coordination.
Requirements
- 8+ years of experience in a senior, customer-facing technical role (e.g., Security Architect, Principal Consultant, or Senior Solutions Engineer).
- Deep, demonstrable expertise in the architecture, security, and hardening of Citrix Virtual Apps and Desktops (CVAD).
- Strong foundational knowledge of NetScaler (ADC) architecture, including Gateway, Authentication (nFactor), and WAF.
- Broad, practical knowledge of IT security principles: Identity and Access Management (IAM), network security (firewalls, segmentation), application security, logging/SIEM, and risk management.
- Exceptional communication and presentation skills. You must be able to explain complex technical risks to both C-level executives and senior engineers.
- Proven ability to manage complex, high-pressure customer situations with sound, risk-aware judgment.
- Ability to travel to customer sites, conferences, training and internal meetings.
Nice To Haves
- Relevant security certifications (CISSP, CISM, CISA, or similar).
- Advanced expertise in NetScaler, particularly NetScaler Console Security Advisory and Application Firewall (WAF).
- Experience in one or more of our key customer verticals (Financial Services, Healthcare, Government).
- Experience delivering tabletop exercises, threat modeling, or security workshops.
- Experience with public cloud (Azure, AWS, GCP) security and architecture.
Responsibilities
- Serve as the named, high-touch security expert and security point of contact for your assigned customers.
- Collaborate closely with the Account Technical Specialist (ATS) and other internal teams to ensure a unified customer experience.
- Conduct security assessments, design reviews, and hardening workshops for Citrix customers.
- Develop and maintain a prioritized Remediation Roadmap for each customer, and drive them toward execution.
- Leverage and drive adoption of product telemetry to create and review customer-facing dashboards.
- Report on security posture, risk reduction, and month-over-month improvements, culminating in an annual Security Executive Briefing.
- Deliver security-focused educational content, including workshops, threat modeling sessions, and tabletop exercises to test customer incident response plans.
- Contribute to our webinars and newsletters to provide security information at scale.
- Act as the primary coordinator and approver for third-party security services during a critical security bulletin or customer incident.
- Act as the "voice of the customer" for security, providing direct, actionable feedback to our Product and Engineering teams to make our core products more secure.
Benefits
- healthcare
- life insurance
- disability benefits
- 401(k) plan and company match
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
