Principal Security Operations Manager

Oracle•Abilene, TX
•Onsite

About The Position

Oracle’s Global Physical Security (GPS) Data Center Operations Team serves as the primary interface with clients and works to meet their needs with high-quality, industry-standard programs and services. This role provides leadership and development for teams, products, and services within GPS operations, with specialized expertise in data center operational security, guard force management, crisis management, risk assessments, incident response, and investigations. The position oversees physical security operations at internal Oracle data centers and third-party data centers managed by colocation providers. This is an individual-contributor role with no direct reports, but it provides oversight of contracted security staff within its scope. The role is onsite in Shackelford, Texas, and requires periodic regional travel. The position reports to the Director of Data Center Security Operations and operates under limited supervision.

Requirements

  • At least 12 years of industrial security experience.
  • At least 5 years of management and leadership experience, ideally in physical security or data center operations.
  • Ability to work onsite in Shackelford, Texas, while living within a maximum one-hour commuting distance.
  • Broad expertise in legislation and compliance requirements applicable to physical security operations and data center security.
  • Experience with corporate-level crisis management as it relates to physical security.
  • Working knowledge of security technology, including access control and CCTV systems.
  • Proficiency with basic Microsoft software and communications techniques.
  • Self-motivated and innovative, able to work independently or as part of a team with minimal supervision.
  • Ability to work with people from different cultures, backgrounds, and experiences; global exposure is desirable.
  • Highly proficient written and verbal communication skills, including the ability to communicate with corporate executive leadership.
  • Outstanding interpersonal and customer service skills.
  • Demonstrated experience in the stated essential functions.
  • BS/BA degree or equivalent experience relevant to the functional area.

Nice To Haves

  • A BS/BA degree is desirable but not mandatory.
  • Industry certifications are preferred but not required.
  • Global experience working with individuals from different cultures, backgrounds, and experiences.

Responsibilities

  • Provide operational direction and oversight to implement GPS strategic initiatives consistently across the data center operational security program.
  • Manage security guard forces at internal and external data center locations.
  • Partner with Oracle lines of business and external audit and regulatory bodies to ensure physical security compliance, including SSAE 18, ISO, and PCI requirements.
  • Support incident response and crisis management.
  • Meet financial objectives by forecasting requirements, preparing annual service and operating budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
  • Process vendor invoices and payment plans.
  • Work with cross-functional support teams to ensure services comply with requirements.
  • Oversee third-party security service providers’ recruitment, selection, orientation, training, development, and retention of security staff.
  • Maintain industry-standard physical security practices and a professional environment compliant with applicable laws, regulations, policies, and procedures; ensure staff understand and comply with them.
  • Perform additional functions as directed by the Senior Manager, Data Center Security Operations Americas to achieve business objectives.
  • Manage and plan implementation of company policies for achieving business goals.
  • Analyze significant and unique issues, exercise independent judgment in methods and evaluation criteria, and create formal coordination networks among groups.
  • Determine methods and procedures independently for new or special assignments and potentially supervise others.
  • Lead collaborative teams and resources, analyze business needs, and identify programs and services to meet those needs.
  • Provide leadership and expertise in developing new products, services, and processes; recommend and justify major changes to existing offerings.

Benefits

  • Competitive benefits supporting employees with flexible medical, life insurance, and retirement options.
  • Volunteer programs that encourage employees to give back to their communities.
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