Principal Schedule Planner

Valley Metro•Valley Metro Administrative Offices: 101 N 1st Ave Suite 1300 Phoenix AZ 85003, AZ

About The Position

The Principal Schedule Planner leads complex transit scheduling and service-planning activities in support of safe, efficient, customer-focused transit operations. As Scheduling’s highest-level non-management position, the role exercises broad latitude, provides technical direction to scheduling staff, and serves as a senior technical resource for complex scheduling and service-planning matters. The position leads the development, review, and implementation of vehicle and crew schedules, roster positions, service calendars, and related scheduling products in HASTUS. It analyzes operational and schedule data, conducts field research, recommends service improvements, prepares reports, manages the annual service calendar, and coordinates budget-mile information with Finance and other departments. The role also leads scheduling projects and service-change processes, represents Scheduling in collaborative initiatives, and provides training, mentoring, technical direction, and work review to other scheduling staff and interns. The full salary range is $86,365.70–$129,548.54, with an anticipated starting salary between $86,365.70 and $107,957.12. The actual offer depends on factors including skills, qualifications, experience, education, certifications, training, and internal equity. Employment is contingent on successfully completing pre-employment requirements, including a background investigation and holding a valid Arizona driver’s license with the ability to maintain insurability under Valley Metro’s Vehicle Insurance Policy.

Requirements

  • Bachelor’s degree in Transportation Planning, Urban Planning, Public Administration, or a related field.
  • Six years of progressively responsible experience in transit scheduling, service planning, transit operations, data analysis, or a related field.
  • Experience must demonstrate progressively increasing responsibility, independence, technical complexity, and/or leadership in transit scheduling or related work.
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties may qualify; additional education cannot be substituted for experience.
  • Successful completion of a background investigation.
  • Valid Arizona driver’s license and ability to maintain insurability under Valley Metro’s Vehicle Insurance Policy.
  • Knowledge of advanced planning and scheduling concepts and principles; transit operations and service-planning practices; complex schedule development, service-change, and schedule-management processes; database and scheduling-system processes; data and statistical analysis; service-performance evaluation and operational improvement; GIS and mapping; reporting and stakeholder communication; efficient transit-service scheduling; and project coordination and collaboration.
  • Skill in analyzing complex transit schedule and operational data and translating findings into recommendations; developing, reviewing, updating, and proofing schedules, maps, calendars, and related information; using HASTUS and related software; preparing technical materials; communicating with departments, contractors, stakeholders, and operations personnel; leading projects and initiatives; providing technical direction and mentoring; and organizing complex assignments to meet service-change deadlines.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Lead development, review, and implementation of vehicle schedules, crew schedules, roster positions, service calendars, and related scheduling products in HASTUS.
  • Analyze and adjust runtimes, blocking, deadhead, runcutting, and rostering, and provide final technical approval of vehicle blocking, runcutting, and roster positions within delegated authority.
  • Analyze quantitative schedule and operational data, conduct field research, evaluate complex scheduling issues, and develop or recommend solutions and service improvements.
  • Address system performance, on-time performance, relief locations, layovers, turnarounds, customer experience, and other operational priorities through scheduling analysis and recommendations.
  • Prepare, review, and disseminate scheduling reports and respond to agency data requests.
  • Manage and maintain the annual service calendar and coordinate preliminary and reconciliation budget-mile information with Finance and other internal departments.
  • Lead scheduling projects and represent Scheduling in multidisciplinary and multiagency initiatives.
  • Coordinate with transit operators, contractors, stakeholders, and internal departments to support service-planning and scheduling objectives.
  • Provide technical guidance, training, mentoring, work review, and direction to Schedule Planners, Senior Schedule Planners, and interns.
  • Review scheduling work products for accuracy, consistency, and compliance with applicable standards and service requirements.
  • Lead the inter-departmental and inter-agency service-change process.
  • Perform other duties of a similar nature and level as assigned.
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