Principal SAP Service Management Enterprise Appln Consultant, Siemens

Infosys • Orlando, FL

2d • Onsite

About The Position

Infosys is seeking a Principal SAP Service Management Enterprise Applications Consultant. As a Principal Enterprise Applications SAP Service Management consultant, you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Requirements

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with Information Technology.

Nice To Haves

• SAP Rollout: Lead the Rollout of S4 Service Management (SM).
• Analyse business requirements and translate them into business requirement documents
• Customize SAP applications to meet specific business needs.
• Lead Unit test and UAT testing.
• Collaborate with stakeholders (Template team) to design and implement best practices in service delivery.
• Data Migration: Co-ordinate with data migration to work on migration strategy and help team to develop migrate program
• Hypercare Support: Provide dedicated Hypercare support during the post-Rollout phase to ensure system stability and user satisfaction.
• Monitor system performance and user feedback closely after go-live, addressing any issues or concerns promptly.
• Facilitate daily stand-up meetings during Hypercare to discuss issues, resolutions, and user experiences.
• Collaboration & Communication: Work closely with capability Leads of SAP ie. SD, MM, PP, FI to ensure seamless integration of SAP solutions.
• Communicate effectively with stakeholders to gather requirements and provide updates on project status.
• Participate in cross-functional meetings to align SAP initiatives with business goals.
• User Support & Training: Provide training and support to end-users on SAP functionalities and best practices.
• Act as a point of contact for Business and SAP template team

Responsibilities

• Lead the Rollout of S4 Service Management (SM).
• Analyse business requirements and translate them into business requirement documents
• Customize SAP applications to meet specific business needs.
• Lead Unit test and UAT testing.
• Collaborate with stakeholders (Template team) to design and implement best practices in service delivery.
• Co-ordinate with data migration to work on migration strategy and help team to develop migrate program
• Provide dedicated Hypercare support during the post-Rollout phase to ensure system stability and user satisfaction.
• Monitor system performance and user feedback closely after go-live, addressing any issues or concerns promptly.
• Facilitate daily stand-up meetings during Hypercare to discuss issues, resolutions, and user experiences.
• Work closely with capability Leads of SAP ie. SD, MM, PP, FI to ensure seamless integration of SAP solutions.
• Communicate effectively with stakeholders to gather requirements and provide updates on project status.
• Participate in cross-functional meetings to align SAP initiatives with business goals.
• Provide training and support to end-users on SAP functionalities and best practices.
• Act as a point of contact for Business and SAP template team

Benefits

• Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal