Principal Sales Engineer

Invoca•Los Angeles, CA

4h•$150,000 - $190,000

About The Position

Invoca is seeking a Principal Sales Engineer to join their dynamic, fast-growing team. This role is part of the Sales Engineering team, which is the technical heartbeat of the go-to-market organization. The team partners with Sales, Product, Engineering, and Customer Success to solve complex customer challenges. They are a collaborative, egoless team that thrives on continuous learning and pushing the boundaries of what AI can do for their customers.

Requirements

Business acumen: the ability to translate a technical architecture into a "Value Story."
Comfort with ambiguity: you can scope a working solution in a day when the requirements are incomplete and the clock is the sales calendar, not a sprint
The "Multiplier" mindset: you enjoy building tools that make other people successful, and you're obsessed with documentation and reusable code
Genuine interest in the customer and the business problem, not just the technical one
5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment
Excellent communication skills — able to explain technical tradeoffs to non-technical stakeholders (and vice versa) in real time

Nice To Haves

Full-stack engineering fluency (Python or JavaScript/Node.js) — comfort designing a solution from the data layer up to a working UI when a customer needs to see it
Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2)
Practical experience with LLM orchestration (RAG, prompt engineering) and frameworks like LangChain or LlamaIndex, including systems where AI takes action via function calling / tool use
Experience with process automation tooling (Gumloop, Zapier, Workato) to connect marketing touchpoints to sales and onboarding outcomes

Responsibilities

Partner directly with Account Executives on strategic, high-value accounts — joining calls, running technical discovery, and navigating complex integration and security reviews
Build working proofs of concept against a prospect's actual systems and data to prove out value before contracts are signed
Act as the lead technical voice in high-stakes reviews with customer CTOs and Security Officers, defending the scalability, data integrity, and security of your proposed solution
Own post-sale technical onboarding for key accounts — implementation, custom configuration, and the first 90 days of "does this actually work for us"
Build reusable tools, templates, and accelerators so the next deal or onboarding goes faster than the last one
Translate what you see across many customer engagements into clear, prioritized feedback for Product and Engineering
Use generative AI and agentic tooling (RAG, prompt engineering, LLM orchestration frameworks, function calling / tool use) to build solutions that solve a customer's actual workflow
Implement "Human-in-the-Loop" checkpoints and other guardrails so AI-driven solutions you build and deploy are reliable, safe, and free of hallucinations
Collaborate with Product and Engineering to keep Invoca "AI-ready," acting as the feedback loop between the field and core product development

Benefits

Competitive compensation
Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
Wellness Subsidy – Reimbursement that can be applied toward gym memberships, fitness classes, and more.
Flexible Time Off
Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break.
Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
Enterprise-Grade AI Tools
Professional Development – Annual reimbursement of up to $500 per fiscal year to support learning, certifications, conferences, and other professional development opportunities.
401(k) plan through Fidelity with a company match of up to 4%.
Recognition Programs
InVacation (Sabbatical) – a sabbatical after seven years of service.