Principal Risk Associate

Capital One•McLean, VA

About The Position

Capital One’s Enterprise Risk Management (ERM) Team has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. The Corporate Policy Office (CPO) is a dedicated group of professionals within ERM, focused on executing second line-of-defense oversight responsibilities by improving governance and quality of policy documents for Capital One. The team is seeking a Principal Risk Associate who will contribute to the establishment and execution of a sustainable policy program, including the strategies and processes to govern and improve the quality of policy documents across the Enterprise. The Principal Risk Associate will partner with stakeholders to develop, implement, and drive adherence to the enterprise policy program. The Principal Risk Associate will build and maintain effective relationships with business partners. Success in this position will rely heavily on working well with associates across the Enterprise. This role requires core strengths in Customer Focus, Results Focus, Problem Solving, and Communication. The ideal candidate will have prior experience working with stakeholders, a demonstrated ability to manage processes, and an ability to assess whether processes are well-designed and effective. Further, the ideal candidate will have writing experience (including presentations) and an attention to detail. A commitment to collaboration and teamwork is required, while having a strong ability to influence with a results-focus. As a relationship advisor, you are a key partner to the business areas and serve as a liaison between them and the CPO. You will be responsible for maintaining direct relationships with Business Area Contacts (BACs) and policy stakeholders to advise on the creation and management of policies and supporting documents that meet enterprise requirements and help identify issues to be escalated to the appropriate CPO forums. You will serve as the voice of the business area and advocate for the business area’s policy needs. At the same time, a relationship advisor will serve as the CPO’s ambassador to the business areas to keep them abreast of any changes.

Requirements

Bachelor’s Degree or military experience
At least 2 years of audit, quality assurance or risk management experience
At least 2 years of experience supporting, partnering, and interacting with internal business clients
At least 1 year of experience in process or project management

Nice To Haves

3+ years of audit, quality assurance or risk management experience
2+ years project or process or project management experience
Workiva or Wdesk experience
Policy management experience

Responsibilities

Contribute to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the Enterprise
Engage in the review of policy documents and partner with policy stakeholders to drive consistency and improve content in policy documents
Conduct effective challenge on policy documents at various stages in the policy management lifecycle
Conduct adherence monitoring to evaluate adherence to the enterprise policy program and the effectiveness of adherence practices within respective policy documents
Support analyzing policy management data to identify risks, process improvements, and areas for increased training
Aid in executing specialized initiatives aimed at evolving and improving the company's policy program
Write, contribute to, edit, and deliver communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities
Develop training and other tools and resources for managing policy documents
Demonstrate strong business judgment, leadership, and integrity
Collaborate effectively across multiple stakeholders and organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc.