Principal Quality Engineer

Hiscox•Atlanta, GA
•$115,000 - $130,000•Hybrid

About The Position

Hiscox is seeking an innovative Principal Quality Engineer to advance testing capabilities through modern automation and AI-driven methodologies. The role establishes an automation-centric approach, designs sophisticated test frameworks, and integrates quality throughout the software development lifecycle using AI for test generation, anomaly detection, and predictive analytics. Reporting to the Director of Quality Engineering, the Principal Quality Engineer supports and guides scrum teams, models best practices, and champions continuous improvement. The role emphasizes scalable automation, cross-functional collaboration, AI-enabled testing strategies, and complex testing scenarios. The position is hybrid and requires working in the Atlanta office two days each week. Hiscox USA is a specialty commercial insurance business established in 2006, with about 400 employees operating mostly out of six major cities.

Requirements

  • At least 10 years of experience in software test automation or software engineering.
  • At least 5 years of experience in a principal or lead role.
  • Deep hands-on expertise with TypeScript, Playwright, Cucumber, and modern automation frameworks.
  • Strong understanding of CI/CD pipelines, cloud-native application testing, and DevOps-aligned QA workflows.
  • Experience designing automation frameworks from scratch and scaling them across teams.
  • Solid understanding of performance testing, API testing, and test observability tools.
  • Excellent communication, collaboration, and technical leadership skills.

Nice To Haves

  • Familiarity with Agile/SAFe practices.
  • Insurance or financial services domain experience.

Responsibilities

  • Lead the design, implementation, and evolution of automation frameworks using Playwright and Cucumber.
  • Promote an automation-first approach, ensuring new features have automated tests across UI, API, integration, and regression layers.
  • Partner with developers on testability reviews, shift-left practices, and continuous testing to improve code quality.
  • Own test strategy for assigned value streams, ensuring test coverage, reliability, and alignment with CI/CD pipelines.
  • Build and maintain scalable, reusable automation frameworks supporting multiple teams and applications.
  • Integrate automated tests into CI/CD pipelines such as GitHub Actions, Jenkins, and Azure DevOps.
  • Establish standards for test data management, mocking, and service virtualization.
  • Evaluate and introduce tools to improve the speed, stability, and observability of automated tests.
  • Define and enforce best practices for test automation, defect triage, root-cause analysis, and quality gates.
  • Partner with QE leadership to standardize tooling, reporting, and quality metrics across teams.
  • Track and communicate quality indicators, including automation coverage, flakiness, performance trends, and release readiness.
  • Collaborate with Engineering, Product, Architecture, and Security to embed testing early in the development lifecycle.
  • Lead enablement sessions on Playwright, Cucumber, TypeScript best practices, and continuous testing.
  • Support performance testing, security testing, and observability initiatives as needed.

Benefits

  • Competitive salary and performance-based bonus.
  • 401(k) with competitive company matching.
  • Comprehensive health insurance, vision, dental, and flexible spending account plans, including medical, limited-purpose, and dependent-care FSAs.
  • Company-paid group term life, short-term disability, and long-term disability coverage.
  • 24 paid time off days plus two Hiscox days, 10 paid holidays, one paid floating holiday, and the ability to purchase five PTO days.
  • Paid parental leave.
  • Four-week paid sabbatical after every five years of service.
  • Financial adoption assistance and medical travel reimbursement programs.
  • Annual reimbursement up to $600 for health club membership or fees associated with a fitness program.
  • Health and wellness program recognized with the 2024 Cigna Well-Being Award.
  • Modern, open office spaces and complimentary drinks.
  • Matching charitable donations for qualifying nonprofits via the Hiscox USA Foundation.
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