Principal Project Manager, Technical Operations Project Management Office

American Airlines • Dallas, TX

1d • Onsite

About The Position

Manage visioning, planning and execution of business transformation aircraft maintenance operation programs, while ensuring program goals, timelines, business objectives and success criteria are met. The role is part of the Tech Ops Business PMO team within our Technical Operations group. You will operate as an embedded transformation partner within the business, working directly with Supply Chain and Tech Ops leaders to shape decisions, challenge the status quo, and drive clarity on the best path forward. You will act as a facilitator of complex, cross functional work, bringing structure, best practices, and a disciplined, consultant style approach to help teams align, make decisions, and move forward. In parallel, you will own the program execution rhythm, ensuring governance, timelines, dependencies, and accountability stay on track across initiatives. This role is focused on delivering real operational outcomes, not managing deliverables or translating requirements, with responsibility for keeping teams aligned and ensuring transformation efforts are executed with discipline and produce measurable results.

Requirements

• Bachelor’s degree or Master’s degree or equivalent experience/training
• 5+ years of direct Project Management experience or relevant experience
• Evidence of direct Project Management experience
• Solid understanding of business transformation efforts
• Success leading and managing large, complex, multi-year cross-functional programs
• Demonstrated results setting targets, executing plans, and delivering results
• Solid knowledge of standard Project Management frameworks, principles, processes, and tools
• Highly engaged individual with strong sense of urgency to steer program team to deliver results
• Proficiency in MS Project, MS Visio, and other MS Office products
• Strong analytical abilities
• Strong written and oral communications skills
• Strong presentation creation and delivery skills
• Exposure to software development frameworks and methodologies
• Comfortably and persuasively interacts with personnel of all levels

Nice To Haves

• Current PMP certification
• Maintenance operations background/experience in one or more Technical Operations areas

Responsibilities

• Facilitates program visioning, road mapping and execution of key activities across multiple Tech Ops functional teams (Engineering, Planning Supply, Production), Tech Ops enabling workstreams (Product and Analytics, OpEx, Training and Change Enablement), non-Tech Ops enablers (Tech Ops IT, Finance, CRE), and third party vendors
• Works with project champion, impacted business function owners and supporting teams to formulate and evaluate possible paths forward and key decisions, while challenging the status
• Coordinates dependencies across processes and organizations
• Persuasively makes recommendations for improvements to existing processes
• Works with project champion, impacted business function owners and supporting teams to quantify and prepare program stakeholders for change
• Understands, assesses, and proactively manages risk and impacts to business in adherence to company Safety Management System (SMS) best practices
• Prepares and delivers program updates to numerous audiences and Senior Leaders at Tech Ops strategic forum

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Principal